Disability Case Manager - Surrey, Canada - School District #36 (Surrey)

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DISABILITY CASE MANAGER

Human Resources Department

  • The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q̓ ícə̓ y̓
  • Katzie, the q'wa:n̓ƛ'ən̓
  • Kwantlen and the SEMYOME
  • Semiahmoo First Nations, who have been stewards of this land since time immemorial._
Surrey Schools values an inclusive school district, where equity is deeply embedded and diversity welcomed.

We are committed to creating and cultivating diverse, inclusive and barrier-free environments for all applicants, employees, students, and their families.

We work to continuously grow and improve our practices, celebrate our differences, and empower people to promote positive change in our communities.

Our identity, as Surrey Schools, is expressed in the shared values of openness, fairness and tolerance and recognize the importance of diversity of identity and thought.

We are an equal opportunity employer and welcome applicants from all backgrounds.


Surrey Schools, recipient of the BC Top Employers and Canada's Greenest Employer awards, is the largest school district in BC and the second largest employer in Surrey.

Spread across one of the fastest-growing cities in British Columbia, Surrey Schools provides quality education to over 77,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students.

The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow.

We have an exciting permanent, full-time opportunity in Employee Health and Safety within the Human Resources department.

The Disability Case Manager plays a critical role in helping our employees participate meaningfully in the workplace, to the best of their ability, regardless of illness or injury.

Do you have experience managing complex disability files, positively influencing outcomes, and supporting stakeholders within a unionized environment? Do you thrive in a fast-paced and dynamic setting? Are you results-focused and do you enjoy meeting and exceeding challenges during your work day? Do you work flexibly, and can you prioritize on an ongoing basis to meet the demands of each day? Do you work best within a collegial and supportive team environment? If so, come work with us and leverage your passion for Disability Management


JOB PURPOSE


Under the direction of the HR Manager, Employee Health and Safety, the Disability Case Manager is responsible for Disability Management, Return to Work and Accommodation services for employees experiencing occupational and non-occupational illnesses or injuries.

This position supports a unionized employee group and may also support Excluded staff and Administrators.


Working closely and productively with stakeholders, the incumbent will ensure compliance with Human Rights legislation with respect to medical accommodation and Stay at Work or Return to Work programs.

The incumbent will be focused on optimizing the outcomes for all parties involved.


DUTIES AND RESPONSIBILITIES

  • Collect and interpret medical and functional information in keeping with relevant collective agreements, arbitral awards and Human Rights jurisprudence.
  • Liaise regularly with stakeholders such as staff, School Administrators, Managers, Union Executives/Representatives and their service providers, and insurance companies to facilitate medical leaves or identify and address barriers to Stay at Work and Return to Work. Model and maintain supportive working relationships with internal and external stakeholders.
  • Review and approve accommodation requests. Work with stakeholders to explore, negotiate and implement reasonable accommodations short of undue hardship.
  • Maintain detailed and accurate records in the Claims Management System and database in keeping with Disability Management best practices, while upholding strict confidentiality.
  • Contribute to the ongoing development and promotion of the District's Case Management, Accommodation and Employee Wellness policies and practices. Maintain current knowledge of Duty to Accommodate jurisprudence, Disability Management trends, issues and best practices.
  • Provide back up support for other employee groups in Employee Health and Safety as required.***
    QUALIFICATIONS
  • Completion of a relevant postsecondary program such as a diploma or bachelor's degree in Rehabilitation/Disability Management or another related field.
  • Minimum of 3 years' experience in Disability Management, preferably in a unionized setting. An equivalent combination of education, training and experience will be considered.
  • Demonstrated knowledge and understanding of Duty to Accommodate principles and jurisprudence, Disability Case Management and rele

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