Inside Sales - Calgary, Canada - Cascade Flow Control Solutions

Description

Cascade Flow Control Solutions is looking for an experienced inside sales representative with an engineering background to help maintain and grow our customer base.

• A degree in Engineering is required.
• A minimum of 5+ years of previous work experience in a technical sales/engineering role.
• A strong attention to detail.
• Strong ability to manage priorities and time in a fastpaced environment.
• Drive to provide prompt and quality customer service to our valued customers.
• The ability to generate new inquiries with prospective customers.
• Excellent verbal and written communication skills.
• Working knowledge of CRM is required.

• Responding to customer inquiries.
• Sourcing products based on customer requirements, determining if stock or nonstock items are special order.
• Following company pricing guidelines or making recommendations for special approval.
• Assisting with vendor referrals/inquiries and requirements.
• Submitting quotes and project bids to customers with associated pricing, delivery schedule and specifications.
• Processing orders same day as received and send confirmation of order to customer.
• Contacting customers within 24hours to ensure quotes are received and getting clarification if necessary.
• Proactiveness in updating customer on status of orders with information provided from purchaser or shipper throughout order cycle.
• Participating in meetings with sales team & management to develop sales objectives, strategies, and forecasts.
• Providing feedback to management on successful and/or unsuccessful opportunities and customer comments regarding continuous improvement items such as inventory and new stock.
• Discussing opportunities/leads with sales team and management.
• Attending and participating in conferences/trade shows if/when required.
• Filling in for shipper/receiver when absent (sick days/vacation).

• Competitive compensation.

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Onsite parking
• Paid time off
• RRSP match

• Monday to Friday

• Bonus pay
• Commission pay