Returns Coordinator - Ottawa, Canada - Noble Corporation

Noble Corporation

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Job Overview:

At Noble, we help our customers' businesses succeed by investing in our most important asset: our teammates

Start a rewarding career at our Ottawa - Plumbing Branch as a Returns Coordinator We are in business to help our customers succeed

When you join Team Noble, success is in store for you too

So ask yourself:
Are you Team Noble?

What We Offer You:

Internal growth opportunities
Access to training and development programs
Comprehensive benefits package:
Medical & Dental coverage
Pension and RRSP contribution opportunities
Additional insurance coverage
Become a part of the closeknit Noble family

Responsibilities:

Physical and electronic processing of OERMs (customer returns)
Physical and electronic processing of PORMs (vendor returns)
Identification of returned material
Management of unavailable inventory as a result of product being returned from customers requiring further inspection or accumulation for regular return to vendors
Coordination with vendors to arrange for product inspections on damaged, defective, or questionable goods
Maintenance of product matches on OERM entered in Trend to the actual physical receipt of goods
Management of products to be returned to vendors through a provided or acquired RGA (Return Goods Authorization)
Completing arrangements for third party carriers when required to return goods to vendors
Participate in the development and modification of TWL procedures
Basic daytoday TWL problem solving
Unpicking of cancelled orders where available to avoid unnecessary invoices and credits
Work closely with several departments such as Accounts Receivable, Customer Service, Purchasing, etc.
Maintenance of department paperwork and file system for documents to be retrieved when requested
Follow all health and safety procedures
Additional department tasks when required

Qualifications:

You Must Have:

Minimum one (1) year experience in a Distribution Centre / Warehouse environment
Comfortable working in a multiERP/WMS System environment
Interpersonal, problem solving, and communication skills to effectively build a positive relationship with team members
Ability to foster a teamfirst environment that strives for excellence
Excellent time management, and organizational skills, with a proven ability to adhere to tight deadlines and must have the ability to meet daily targets
An eye for detail, with the ability to multitask in a fastpaced environment
Willingness to learn advanced processes

Nice to Have:

Plumbing and/or HVAC product knowledge is a strong asset

Who We Are:

From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection.

From construction through to maintenance and renovation, we offer an incredible assortment of leading brands.

While we've grown and continue to expand, one thing about Noble that hasn't changed is our commitment to delivering the best service in our industry.

Today, we still judge our success by our customers' successes.

That's why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.

When you join Team Noble, success is in store for you, too

As a Noble teammate you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive.- We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly._