Customer Service Representative - Edmonton, Canada - GlassMasters Autoglass
Description
Customer Service Representative
**ARG Wholesale
- Edmonton, AB**
Starting Wage: $ $23.00/ Hour
Monday - Friday (Occasional Saturday)
Hours vary depending on season.
Job Type:
Full-Time/ Permanent
About ARG Wholesale:
ARG Wholesale, the supply chain division of GlassMasters Autoglass, is looking for energetic and hardworking delivery driver and warehouse assistant for a full-time, permanent position.
We also have 10 retail locations across Alberta and Saskatchewan and will be opening two new locations in Western Canada in the next two years.
-Please note: While this position does require customer service, it also consists of manual labour, carrying and loading/unloading 20-50lb windshields, and driving. _
Position:
ARG is looking for an individual to fill the role as a Customer Service Representative for our Edmonton location.
In this role, you will be responsible for customer service, sales, and operations as well as backend duties in the warehouse (loading/ unloading product, the occasional delivery, etc.).
Responsibilities
- Maintain exceptional customer service
- Assist management with increasing sales and profitability, meeting location KPIs
- Develop and maintain retail and account customer relationships
- Assist branch manager with sales, cost of sales and labour targets
- Help management with accounts receivable.
- Assist management with store inventory and supply levels.
- Assist warehouse staff with shop duties and operations.
- Warehouse Labour:
- Moving product
- Loading trucks
- Warehouse cleanliness
- Deliveries within Edmonton area
- Driving 1⁄4 ton truck
- Driving 1⁄2 ton pickup truck
- Driving extended cargo van
- Ability to adapt and compete tasks/duties as assigned.
Requirements:
- Valid Class 5 Driver's License with good driving record
- Criminal record check
- Availability to work weekends
- Solid work ethic and ability to deliver exceptional customer service.
- Ability to manage multiple priorities simultaneously
- Displays a cando attitude
- Provides a positive role model for all staff
- Ability to work in a fastpaced environment
- Excellent communication skills
- Promotes a highperformance culture by helping manager set clear expectations, and creating a strong team environment
- Knowledge of business systems (e.g., POS, webportals, inventory management, excel, word)
- Professional Appearance
- Ability to work long hours
- Postsecondary education is an asset.
Benefits:
- Growth potential to move into more senior management positions.
- Company events
- Comprehensive benefits package
- Onsite free parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Will vary depending on season
If you feel like you have what it takes to be part of a fun and energetic team in a fast-paced and rewarding industry, please reply to this posting with your resume.
Job Types:
Full-time, Permanent
Salary:
$19.00-$23.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Onsite parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime
Work Location:
In person
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