Logistics Specialist - Richmond, Canada - AmerisourceBergen

AmerisourceBergen

Verified Company

Richmond, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What you will be doing
Job Summary:

Logistics Specialist is instrumental in planning and executing logistics solutions for highly sensitive products worldwide, 24 hours a day.

Due to the delicate nature of our shipments, each one requires a tailor made solution, planned in partnership with our clients.

Employees are empowered to devise their own unique plan of action on a shipment by shipment basis and to set these plans in motion no matter how complex in scope.

PRIMARY DUTIES AND RESPONSIBILITIES:_
Act as the main points of contact for the target customer segments.
Complex problem resolution, shipment and nonshipment related.
Addressing customer complaint and driving efforts for systemic improvements.
Stay abreast of changes in the environment of targeted customers.
Be an internal expert on the customer segment helping to guide colleagues and sales towards better outcomes.
Develop a trusting relationship with target customer segment.
Support customers onsite.
Accompany and assist BDM's during their meetings with current and prospective clients
Able to provide assistance to the station Operations Manager on complex assignments which could include but is not limited to authoring CAPA's, monthly checks, problem resolution responses to incident and customer comments.
Provide leadership support in the absence of the Customer Service/Operations Lead
Ability to be named to a Specialized team (EPL, TCS, DTP, CGT, CT etc)
Assisting in the training of new employees.
Act as a buddy and a mentor to new and developing colleagues
Everyone is responsible for following up on live jobs, even if not your order.

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:_
Minimum of 2 years' experience in customer care coupled with a High School diploma
Potential for travel to a multitude of destinations worldwide.
Effective written and verbal communication skills in English and/or French
Creative problem solving
Flexibility to work multiple shifts
The ability to work with mínimal supervision
Bilingualism, French/English an asset

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
_

Minimum of 2 years' experience in customer care coupled with a High School diploma
Potential for travel to a multitude of destinations worldwide.
Effective written and verbal communication skills in English and/or French
Creative problem solving
Flexibility to work multiple shifts
The ability to work with mínimal supervision
MINIMUM SKILLS,

KNOWLEDGE AND ABILITY REQUIREMENTS:
_

Enter Skills.

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation.

Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members' and their families.

Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit.

Some benefits are company-paid, while others are available through team member contributions. For details visit

Schedule

Part time

Affiliated Companies:

Affiliated Companies:
World Courier of Canada Ltd

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals.

Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

COVID-19 Vaccine Policy
- exemption/accommodation._

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment._