Full Time Administrative Reception - Calgary, Canada - The Manor Village Life Centers

Sophia Lee

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Sophia Lee

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Full time
Description

ADMINISTRATIVE RECEPTION - FULL TIME

MONDAY - FRIDAY 8:00am-4:30pm


This role is vital to the successful operations of The Statesman Group of Companies and the Manor Village Life Centers Support Center.

As Administrative Reception, you will serve as the Welcome Ambassador, greeting and directing all visitors in a professional and appropriate manner.

This position requires an awareness of all associate functions, as well as an enhanced understanding of the administrative, management, and Company-offered services and responsibilities, in order to direct or answer questions regarding The Statesman Group of Companies and the Manor Village Life Centers accordingly.


Requirements and Accountabilities

Customer Service

  • Greet visitors and respond to all requests
  • Handle all phone calls and redirect / answer questions
  • Offer refreshments to visitors, where/when applicable

Clerical

  • Type office documents as required
  • Maintain and update associate and emergency contact numbers
  • Receive and forward mail to appropriate team member
  • Send/receive and document deliveries
  • FedEx, LTO Courier, etc.
  • Maintain common area and master keys

Sales and Marketing

  • Forward inquiries to Lifestyle Marketing Professional or designee
  • Document and respond to marketing inquiries
  • Maintain database of inquiries as instructed
  • Ensure pertinent information is gathered

Other

  • Maintain awareness of all daily activities (and changes)
  • Miscellaneous other duties as required or requested

Qualifications

  • Previous experience with multiline telephone system
  • A friendly and professional demeanor
  • Flexibility and excellent organizational skills
  • Exemplary communication skills and telephone etiquette
  • Firm knowledge and understanding of SEO

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Experience:


  • Administrative experience: 1 year (preferred)

Work Location:
In person

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