Full Time Administrative Reception - Calgary, Canada - The Manor Village Life Centers
Description
ADMINISTRATIVE RECEPTION - FULL TIME
MONDAY - FRIDAY 8:00am-4:30pm
This role is vital to the successful operations of The Statesman Group of Companies and the Manor Village Life Centers Support Center.
As Administrative Reception, you will serve as the Welcome Ambassador, greeting and directing all visitors in a professional and appropriate manner.
This position requires an awareness of all associate functions, as well as an enhanced understanding of the administrative, management, and Company-offered services and responsibilities, in order to direct or answer questions regarding The Statesman Group of Companies and the Manor Village Life Centers accordingly.
Requirements and Accountabilities
Customer Service
- Greet visitors and respond to all requests
- Handle all phone calls and redirect / answer questions
- Offer refreshments to visitors, where/when applicable
Clerical
- Type office documents as required
- Maintain and update associate and emergency contact numbers
- Receive and forward mail to appropriate team member
- Send/receive and document deliveries
- FedEx, LTO Courier, etc.
- Maintain common area and master keys
Sales and Marketing
- Forward inquiries to Lifestyle Marketing Professional or designee
- Document and respond to marketing inquiries
- Maintain database of inquiries as instructed
- Ensure pertinent information is gathered
Other
- Maintain awareness of all daily activities (and changes)
- Miscellaneous other duties as required or requested
Qualifications
- Previous experience with multiline telephone system
- A friendly and professional demeanor
- Flexibility and excellent organizational skills
- Exemplary communication skills and telephone etiquette
- Firm knowledge and understanding of SEO
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Experience:
- Administrative experience: 1 year (preferred)
Work Location:
In person
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