Customer Support Specialist – E-commerce
1 day ago

Job summary
We are looking for a proactive and strategic Customer Support Specialist to manage customer support for our e-commerce business in the Italian market.Manage customer support via email with an empathetic tone prevent disputes by identifying risk signals propose alternative solutions monitor orders update tracking information translate messages into natural fluent Italian using advanced AI tools.
Responsibilities
- Manage customer support via email with an empathetic tone
Job description
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