Service Technician - Ottawa, Canada - East Penn Canada

East Penn Canada

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At East Penn Canada, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities.

We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a charismatic team.

Join our dedicated team of leading experts in the battery industry.

We are dedicated to recognizing our employees by offering:

Great Pay including shift allowance, where applicable
Profit Sharing & Deferred Profit Sharing (retirement) program
Excellent company paid benefit program
Learning & development opportunities, including tuition reimbursement
Opportunities for advancement

Responsibilities:

As a Technician, you will spend your day on the road providing high quality service directly to East Penn Canada customers

You will be responsible for:

Completing battery & charger inspections, maintenance & reports
Inspecting & performing minor repairs on battery cables, connectors & accessories
Reporting on & recommending follow up for additional repairs
Conducting predelivery inspections & installations of battery monitoring devices
Installing, inspecting, repairing & testing watering systems
Preparing batteries for transportation

Qualifications:

All our Field Service Technicians receive full battery training, but a strong foundation and background in the following will set you up for success:

Mechanical / electrical aptitude
Previous experience in a technical or customer servicerelated role
Strong communication skills with the ability to provide clear explanations
Good problem solving / troubleshooting skills
Solid customer service focus and experience creating a positive customer experience
Ability to identify opportunities to advise / support the customer, upsell and crosssell would be beneficial

Other Considerations

Valid Class 5 driver's license required with a clean driving record.
Must be willing and able to frequently lift and/or move vehicle/industrial batteries
Background checks including criminal checks, driver's abstract and employment references will be requested.

Other Considerations

Background checks including criminal checks, drivers abstract and employment references will be requested.

East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.