Water/fire Technician/asbestos Remediation - Red Deer, Canada - ServiceMaster Restore

ServiceMaster Restore

Verified Company

Red Deer, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB SUMMARY

Reporting to the Crew Chief/Lead Technician, the Crew Helper/Technician will be responsible for conducting various general cleaning services at assigned residential and commercial client sites.

DUTIES & RESPONSIBILITIES
The following is a list of the essential duties and responsibilities of this job. The tasks and the time spent performing each task may vary as business needs require. ServiceMaster Restore maintains the right to modify job duties and responsibilities at its discretion.

Duties

Perform assigned cleaning services carefully, promptly, and efficiently
Assist Crew Leader with any additional cleaning/restoration duties as directed
Arrive at the office as per the scheduled time(s) to prepare for daily appointments
Resolve any production, mechanical and scheduling difficulties encountered
Handle and maintain equipment, supplies, vehicles and products assigned and report any equipment malfunction promptly to the Production Manager
Arrive to work sites/customer homes on a timely basis and report any changes to schedule immediately to the Crew Chief/Lead Technician
Report any customer problem or any damage to customers property the same day in which it occurred the Crew Chief/Lead Technician
Facilitate completion of customers satisfaction card with references when services have been successfully delivered
Market services to neighbours of existing clients to increase awareness and clientele
Complete daily time card in accordance to policies and procedures
Maintain cleanliness and orderliness of assigned vehicle
Perform regular maintenance on equipment used including truckmount and portable use equipment
Prepare truck with materials and equipment for use the following day
Attend weekly meetings with production team and contribute ideas to the improvement of ServiceMaster in areas related to production, sales and supervision
Develop and maintain skills in cleaning and restoration services with a focus on highquality production
Perform service as requested in the warehouse and office facilities
Attend training workshops as required for the production team
Help train new crew helpers/technicians in accordance with ServiceMaster standards

General

Maintain professional conduct and appearance in all clientfacing activities
Establish positive rapport with clients when possible
Provide an exceptional level of service that exceeds the expectation of the client
Conduct all work in accordance with company safety policies
Adherence to all company workplace policies
Perform other duties as may be required

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge skills and abilities required.

Employees who do not possess the requirements for a job at the time of hire are expected to attain the skills, knowledge and abilities required within a specified period of time as agreed upon, in writing, with the Manager and/or Franchise Owner.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Characteristic and Ability Requirements

Effective communication skills both written and verbal
Ability to engage in conversations and deliver on cleaning instructions received from client
Pride taken in providing clean residential and commercial services to clients
Strong attention to detail
Demonstrated sound work ethics
Proven ability to build and maintain strong working relationships
Flexible, adaptable and able to work effectively in a variety of settings
Works well independently and in a team environment