Floor Manager - Toronto, Canada - Scale Hospitality

Scale Hospitality
Scale Hospitality
Verified Company
Toronto, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

HIRING FUN, ENTHUSIASTIC PEOPLE FOR BUSY PATIO SEASON

_ " Upscale country-club-style restaurantIt's hard to find a seat on the crowded patio, where couples clink glasses of white wine and others sip cappuccinos." - The Toronto Star_
Join us just in time for bustling, sunny patio season at The Miller Yonge Street.

Our stunning restaurant, bar, and multi-level terrace oasis is a Hogg's Hollow institution that both locals and downtown dwellers escape to (especially come summertime).

We're on the hunt for passionate, friendly, experienced hospitality team members as we ramp up for our busiest months of the year.


A bit more about us:
Our menu reveres tradition and reads classic American tavern.

Market fresh dishes from the land and the sea are complemented by an extensive collection of spirits, a robust wine list featuring French and American vintages as well as expertly mixed classic cocktails.

We are looking for a
FLOOR MANAGER to join our FOH team


The
FLOOR MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities.

Reporting to the General Manager, the
FLOOR MANAGER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant.


DUTIES AND RESPONSIBILITIES:


  • Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service
  • Recruit, train, orient Front of House staff; oversee continual training and performance management
  • Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team
  • Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers
  • Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards
  • Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery

SKILLS AND QUALIFICATIONS:


  • 2 years' experience in the field as a Manager or Supervisor, in a similar environment
  • Postsecondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset
  • Sommelier accreditation or wine education is also an asset
  • Strong leadership abilities; a positive outlook; passion for "the biz"
  • Welldeveloped problem solving and decisionmaking capabilities; exceptional organizational skills; keen attention to detail
  • Solid communication skills, verbal, written and presentation
  • Strong work ethic and selfmotivated; high degree of integrity
  • Ability to multitask, and change priorities constantly as needed, in a fastpaced environment

WHY WORK FOR US?

  • Competitive Wages
  • Discounts at all Scale Hospitality Group Restaurants
  • Corporate Goodlife Fitness Rates
  • FUN Team and Culture
  • Medical/Dental Group Health Benefits
  • Training, Development and Education Reimbursement

SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
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