Switchboard/registration Clerk - Mount Forest, Canada - Wellington Health Care Alliance

Wellington Health Care Alliance

Verified Company

Mount Forest, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

April 12, 2023

NORTH WELLINGTON HEALTH CARE**
LOUISE MARSHALL HOSPITAL

POSTING #2023-56

SWITCHBOARD / REGISTRATION CLERK

(FULL TIME - 0.8 FTE)

One (1) full time (0.8 FTE) Switchboard / Registration Clerk position is available at the Louise Marshall Hospital site of North Wellington Health Care.

This position is unionized with the OPSEU - Local 226

QUALIFICATIONS:

Graduate Medical Office Program preferred
Medical terminology Certificate required current related experience may be considered (must complete medical terminology certificate)
Expert Meditech Registration knowledge
Previous Switchboard/Admitting/Registration experience in a healthcare setting
Compliance with Privacy Legislation and Hospital Confidentiality requirements
Experience organizing patient health information with high degree of accuracy
Excellent verbal and written communication skills
Ability to deal effectively with the public, physicians and other healthcare professionals, in a polite, pleasant and professional manner
Ability to work at a fast pace, independently and maintain strong organizational skills and ability to prioritize to meet deadlines
Current knowledge of basic Accounts Receivable functions
Demonstrated leadership skills and ability to work collaboratively
Must be able to type 40 words per minute

REGISTRATION/SWITCHBOARD RESPONSIBILITIES:

Act as main communication centre answering incoming calls and redirecting to appropriate departments, overhead pages and emergency codes. Manage situations involving power outages, phone issues and paging system outages, pagers, etc.
Using the hospital information system follows the registration standards for each visit type and ensures accurate registration of patients with current valid information for each visit
Responsible for understanding downtime procedures for phone system, hospital information system, paging, and any other electronic systems maintained by the department
Manage contacts in a professional manner understanding the patient is first and foremost
Confidentiality of all information is a requirement of employment as well as compliance with the Privacy Act, hospital and departmental policies and procedures including compliance with the Pledge of Confidentiality which requires staff to maintain confidentiality even after employment ceases
Other duties as assigned: Including but not limited to file sorting, chart creation, organizing of patient information

ADDITIONAL QUALIFICATIONS:

Satisfactory performance and attendance required
Satisfactory Reference Checks required prior to start date
Must provide a Police Vulnerable Sector Check
Must complete a Pre-Employment Health Assessment including providing proof of full COVID vaccination prior to being hired

HOURS OF WORK:

As per department, must be available to work Monday through Sunday, days and evenings, on an as needed basis
As per Collective Agreement

Salary:
As per Collective Agreement

EXTERNAL applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

North Wellington Health Care is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.