Server – The Point - VancouverUBC, Canada - University of British Columbia

Description

Job Category
CUPE 116

Job Profile
CUPE 116 Hourly – Sales Attendant – Food Services

Job Title
Server – The Point (Auxiliary)

Department
Full Service Restaurants & Catering I Assistant Manager I UBC Food Services I Student Housing and Community Services

Compensation Range
$21.62 – $22.83 CAD Hourly

Posting End Date
November 14, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

There are 2 vacancies.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary
Working at the Point restaurant this position serves guests and customers, accepts payment and performs transactions, prepares food. The Point restaurant is a fast-paced and high volume environments.
Organizational Status
Reports to First Cook, Supervisor or Manager.
Work Performed
1. Takes guests and customer food orders at counter or at tables; prepares and calculates bills for payment.
2. Informs guests and customers about the menu including promoting and selling the daily specials and features.
3. Enters guests and customer orders in computer or cash register and accepts payment via cash, meal plan card, bonus cards, vouchers, debit, or credit card; distributes change and receipts as required; and cashes out as per UBC Food Services policies. Delivers food, seats guests and takes reservations per set procedures.
4. Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.
5. Assists cooks in the preparation of food, such as, meat, vegetables, desserts, pastry sandwiches, salads and specialty items; portions, plates, wraps, and packs food items.
6. Prepares made-to-order sandwiches; plates, portions and dispensing food to guests and customers in a serving line in accordance with pre-determined UBC Food Services or franchise standards.
7. Sets up service counter, restaurant stations and replenishes supplies for sale, ensuring appropriate stock levels and proper stock rotation in refrigeration, storage and counter display units.
8. Busses tables and cleans tables, kitchen preparation areas, kitchen equipment and seating areas.
9. Moves tables and chairs as needed.
10. Assesses and ensures quality of finished product prior to serving guests and customers.
11. Performs the duties of other food service workers on a relief basis as operationally required.
12. Maintains proper standards of sanitation and safety in accordance with FoodSafe, UBC policy and UBC Food Services safety guidelines.
13. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
Consequence of Error/Judgement
Makes minor decisions related to sequence of duties; impact of errors is minimal.
Supervision Received
Works under general supervision and independently as required.
Supervision Given
None. May assist in training new employees or guide student workers.

Minimum Qualifications
Grade 10, a minimum one year of related experience or an equivalent combination of education and experience. Serving It Right certificate.

– Willingness to respect diverse perspectives, including perspectives in conflict with one's own

– Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

One year of table service in an upscale fine dining restaurant.

One year of customer service in a food service industry.

Experience working in a food truck an asset.
Ability to promote and sell menu items including daily specials and features.
Ability to initiate conversation with customers and maintain a fun, high-energy environment.

Must be able to work a flexible schedule including weekday, evenings and weekend shifts.

Presents in a professional and respectful manner and demonstrates strong customer service skills and knowledge.

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