Operations Supervisor - Montréal, Canada - Metro Supply Chain

Metro Supply Chain

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations.

We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Supervise daily work assignments and follow up on the delivery of the expected performance results:

Complete shift briefing template to ensure the effective and consistent communication of relevant information to all employees
Give special attention to priority orders to ensure errors are reduced
Monitor and manage workload levels and availability of resources
Assess and determine overtime requirements on a timely basis
Meet daily to monitor document control and ensure workflow is maintained, shipments are not delayed, work assignments are issued timely and team cooperation is evident
Conduct daily/weekly shift meetings to ensure that staff is kept informed
Manage and provide leadership to staff including training of employees, obtaining performance results, organizing work assignments, and maintaining a productive, safe and motivational work environment.
Create and maintain an environment that promotes positive communication while fostering teamwork within the facility and the company.
Monitor analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift.
Maintain accurate daily and weekly timekeeping and attendance records to ensure proper payment of employee and temporary employees
Make sure Health & Safety program is follow
Ensure operation procedures, equipment & facilities follow company policies & legislative requirements,
Maintain close interaction with customer to develop strong relationships while assessing service requirements; communicate where appropriate. Mmaintain a good quality of customer product according to its standards and quality management system in place.
Strive for continuous improvement by soliciting employee suggestions and feedback and making recommendations.
Assist in the development of facility goals and strategies to support the overall business plan.
Implement and actively champion compliance with company policies & procedures.
Responsible for the follow up and to implant Quality system.
Other duties as required

EDUCATION:

College diploma in Business Management with focus in logistics management

EXPERIENCE:

Two (2) years of supervisory experience

CORE COMPETENCIES:

Proven communication skills both verbal and written in French and English
Thorough knowledge of company equipment
Service oriented with strong customer interaction skills and commitment
Ability to make sound decisions independently to obtain desired results
Strong interpersonal skills and a proven leadership ability within a solid team environment
Good knowledge of an integrated Inventory Control/ ERP software

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family's wellbeing
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.