Customer Service Assistant - Toronto, Canada - S-Markt & Mehrwert GmbH & Co. KG

Description

Being in the retail industry, we don't have a mandatory shutdown period, so this opportunity will require an immediate start.

This job will place you in a fast-paced and innovative role that makes you the first point of contact for our business.

• Be passionate about providing outstanding Sales and Product advice to all Customers while maintaining a high level of Customer Service
• Be a highly motivated person with strong communication skills (both written and verbal)
• Enjoy working in a team environment and assisting others.
• Ability to multi task and maintain focus in an often high pressure environment.
• Have retail or contact centre experience preferred.

• Enthusiastic approach to work with a willingness to learn, a "can do" attitude.
• Strong attention to detail.
• Highly organised individual with strong time management skills.
• Ability to collate information from customers relating to their orders and relaying the information to relevant parties.
• Experience in resolving customer complaints and making quick decisions to ensure happy customers and timely accurate service is provided.
• Flexibility to work across a 7day rotating roster (shift work between 7am and 11pm).

• Generous staff discounts
• Great Team Culture
• Career development and progression
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

• Dental care
• Extended health care
• Flexible schedule
• Paid time off
• Work from home

• Evenings
• Monday to Friday
• Morning shift

• Secondary School (preferred)

• Customer service: 1 year (preferred)