Jobs
>
Montréal

    Senior Customer Experience Associate - Montreal, Canada - Scotiabank

    Scotiabank
    Scotiabank Montreal, Canada

    1 week ago

    Scotiabank background
    Description

    Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
    We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
  • Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
  • Nurturing rich, long-standing relationships
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

    • Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers' needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

    • Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you:

  • Have strong customer service skills
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
  • Previous banking experience is a strong asset

    • What's in it for you?

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities– for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • A competitive compensation and benefits package

    • Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

  • Scotiabank

    Customer Experience Associate

    2 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 181218 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    5 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 183742 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    1 week ago

    Scotiabank Montréal, Canada

    Requisition ID: 188772 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    3 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 197559 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • HSB Canada

    Client Experience Associate

    14 hours ago

    HSB Canada Montréal, Canada

    Client Experience Associate · Driven by technology and fuelled by innovation, HSB is Canada's premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportu ...

  • Scotiabank

    Customer Experience Associate

    3 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 174203 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    3 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 182664 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    2 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 179601 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    4 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 199123 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    6 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 195598 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    1 week ago

    Scotiabank Montréal, Canada

    Requisition ID: 182763 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    4 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 182627 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    5 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 183245 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • TD Bank

    Customer Experience Associate

    4 days ago

    TD Bank Montréal, Canada

    **Customer Experience Associate**: · BR · **Job Category - Primary** · - Retail Banking - Customer Service · **Work Location** · - 272 Boul D'Anjou · **Employment Type** · - Regular · **City** · - Chateauguay · **Time Type** · - Full Time · **Province/State** · - Quebec · **Hours ...

  • TD Bank

    Customer Experience Associate

    3 days ago

    TD Bank Montréal, Canada

    **Customer Experience Associate**: · BR · **Job Category - Primary** · - Retail Banking - Customer Service · **Work Location** · - 5500 Westminister · **Employment Type** · - Regular · **City** · - Cote St Luc · **Time Type** · - Part Time · **Province/State** · - Quebec · **Hour ...

  • Scotiabank

    Customer Experience Associate

    5 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 181839 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    5 days ago

    Scotiabank Montréal, Canada

    Requisition ID: 183010 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    1 week ago

    Scotiabank Montréal, Canada

    Requisition ID: 198709 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put ...

  • TD Bank

    Customer Experience Associate

    2 days ago

    TD Bank Montréal, Canada

    **Customer Experience Associate**: · BR · **Job Category - Primary** · - Retail Banking - Customer Service · **Work Location** · - 480 Boulevard Don Quichotte · **Employment Type** · - Regular · **City** · - Notre-Dame-De-I'Ile-Perrot · **Time Type** · - Part Time · **Province/St ...

  • TD Bank

    Customer Experience Associate

    6 days ago

    TD Bank Montréal, Canada

    **Customer Experience Associate**: · BR · **Job Category - Primary** · - Retail Banking - Customer Service · **Work Location** · - 433 Rue Chabanel West · **Employment Type** · - Regular · **City** · - Montreal · **Time Type** · - Part Time · **Province/State** · - Quebec · **Hou ...