Logistics Coordinator - Richmond, Canada - ContainerWorld Forwarding Services Inc
Description
ContainerWorld Forwarding Services Inc. is looking for an experienced Logistics Coordinator to join our team in Richmond, BC.Position Type:
Permanent Full-Time
Hours of Work:
Monday to Friday 8:30 AM - 4:30 PM
Location:
Richmond, BC
Compensation:
Commensurate with experience
About ContainerWorld Forwarding Services Inc:
Position Overview:
Facilitates the transport of goods in the most cost effective, timely manner in order to meet customer and company requirements, while considering profitability of each shipment.
Main Responsibilities:
- Prepares rate quotations for customers to provide best cost and routing options for both import and export shipments.
- Coordinates with overseas agents, forwarder office on the status of shipments.
- Addresses products availability, ready dates, shipping problems and/or delays with the necessary parties and upsells services to existing customers based on needs & effectiveness
- Updates the status of all the open orders in the system and does regular checks to ensure accuracy of data
- Handles day to day customer service inquiries and problem solving through internal or external parties
Required Competencies:
- Proven ability to provide exceptional customer service
- Independently identifies and analyses readily available facts
- Some creative problem solving is required to execute assigned work
- Provides input on priorities and policies directly affecting their role
- Attention to detail, excellent numerical and analytical skills
- Advance computer skills, such as MS Excel and Word.
- Experience with WMS (Warehouse Management System), FFS (Freight Forwarding Services) will be considered an asset
- Superior verbal and written communication skills
- We thank all applicants for their interest; however, only those selected for an interview will be contacted._
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