Service Advisor - Hamilton, Canada - AutoCanada Inc.

AutoCanada Inc.

Verified Company

Hamilton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Service Advisor

Plaza Nissan

Hamilton, ON

We are looking for
a
Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team
Plaza Nissan is looking for a friendly and motivational individual to fill this position.

You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership.

Your love of the automotive industry, cars in general and dealing with the public coupled with your commitment to delivering the highest level of customer service, while overcoming day to day obstacles will ensure your ultimate success as a Service Advisor.

What's in for you?

Competitive compensation package
Health and Dental Benefits
Life Insurance
Employee Vehicle Purchase Plan
Employee and Family Assistance Program

Your Key Responsibilities

Own providing exceptional customer service to our valued clients by exceeding their needs and expectations
Answering incoming phone calls and inquires related to vehicle servicing
Meet and greet customers arriving for service appointments
Create quotes and work orders for vehicle repairs
Consult with automotive technicians regarding required repairs and or maintenance work and provide repair options to our clients including providing clients with indepth information about available aftermarket and OEM part options
Provide the clients with regular information and updates regarding the status of vehicle repairs
Work with the parts department to determine parts availability and scheduling of future service appointments
Complete and close repair orders
Advise clients about warranty protections and potential cost savings
Review the repair order and service performed with the client after the service has been completed

Your Capabilities and Credentials

Minimum of 1 year dealership experience in a Service Advisor role required
Automotive knowledge
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Ability to thrive in a fastpaced environment with many priorities
Demonstrated communication and interpersonal skills
Must be able to remain calm when customers and/or situations are not
Organization and followup skills
Experience and desire to work with technologyWe thank all applicants for their interest; however only those selected for an interview will be contacted.

At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities.

We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities.

AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.