ServiceNow Developer - Toronto - Interac

Description

Overview

ServiceNow Developer

At Interac, we design products and solutions that give Canadians control over their money so they can get more out of life. But, that's not all. Whether we're leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like digital identity and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical virtuosos and high-performance application developers? We want to hear from you.

Responsibilities

• Driving innovation through the creation, development, and maintenance of ServiceNow applications and solutions, adapting to regularly changing priorities
• Ensuring code is maintained and supported, perform as intended upon implementation, and has the potential to scale with business growth
• Supporting project and task planning, contributing to the development and execution of processes and procedures and ensuring alignment with Interac objectives and customer needs
• Assisting with security governance, policies, and overall Interac compliance by embedding standards, procedures, and quality analysis measures into workflows/plans. Identify and communicate system issues, bugs, and fixes, and aid the initiation of process-improvement efforts within teams and across Interac
• Handling and direct requests and tickets appropriately for tracking and resolution
• Providing customer-focused solutions and build and maintains effective customer relationships through timely follow-ups and efficient, effective feedback
• Initiating and facilitate continuous improvement, and effective troubleshooting and problem-solving
• Configuring and develop the ServiceNow platform, including business rules, workflows, user interface actions, notifications, and all other functionalities
• Working with required team members to maintain and administer Corporate and Commercial CMDB and creation of relationships as necessary
• Troubleshooting production and test issues; performing root cause analysis, recommending corrective action, and performing resolution efforts
• ServiceNow integrations with 3rd party tools and platforms using inbuilt connectors, API's, REST, SOAP etc.
• Developing and configuring other ServiceNow products including ITSM, ITOM, ITAM, GRC, SECOPS
• Providing on call support for SEV 1 incidents as per on-call schedule
• Develop and maintaining technical training and framework resources
• Aiding in the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately
• Building and maintain collaborative relationships with diverse team members, peers, and leaders

Qualifications

• A bachelor's degree in a technical field such as Computer Science, Computer Engineering or related field required
• 3-4 years of demonstrated hands-on experience in ServiceNow Development
• 2-3 years of experience with JavaScript, HTML, CSS, Angular, REST and SOAP Integrations
• 2+ years of experience working on CMDB and Asset modules in ServiceNow tool utilizing the CSDM modelling
• Prior experience in implementing HAM, HAM Pro and SAM is a huge plus
• 2+ years of experience in successful implementation of the ServiceNow discovery tool using both the OOB probe/sensors scripts as well as creating custom probe/sensor scripts
• Strong background/ working knowledge of various protocols like SNMP, SSH, WMI would be essential
• Development experience in JavaScript and ServiceNow
• Hands-on experience in the demand management module of ServiceNow
• Hands on experience in designing, developing and successful deployment of large scale projects from end-to-end
• ServiceNow Certified Application Developer
• ServiceNow Certified System Administrator or Certified Implementation Specialist (ITSM, Service Mapping, Discovery, Event Management or Software Asset Management)
• Experience with Agile and Waterfall in a large organization
• Keen at problem-solving, excellent at communicating (both written and oral) and have strong interpersonal skills
• Experience working in a team-oriented, collaborative environment.
• Proactive and take initiative to identify and recommend improvements when required
• Eligibility to work for Interac Corp. in Canada in a full-time capacity

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work

We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You're surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be advised that Interac Corp. requires applicants to be aware of fraud attempts. Interac Corp. will never ask for money in exchange for employment opportunities. Any such offers are fraudulent and should be disregarded.

Please note that Interac Corp. shall not be liable for any claims or losses arising from fraudulent communications. This information should not be treated as an offer or representation by Interac Corp. or its subsidiaries and affiliates.