Customer Service Representative - London, Canada - Motion

Motion

Verified Company

London, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Working at Motion Canada is about partnering - with our teams, our suppliers and our customers.

We work hard to deliver the kind of culture and benefits that make the experience more than just a career move - you'll partner with some of the most talented and humble men and women driving our industry forward.

We just like to think that we're real people with real expertise. But that's enough about us.

WHO YOU ARE:

You're pretty smart, have savvy technical and communication skills, a strong will to learn and a desire to partner with others in a highly collaborative sales environment.

Your computer skills are sharp and you're comfortable interacting on social media. But mostly you can't wait to find solutions to our customers' unique challenges and to help your team be better, faster, smarter every day

ABOUT THE ROLE:

You will report to your Operations Manager, and under their guidance, you will:

Wow your customers and team with your good attitude
Take product and service orders; suggest other products and services your customer might need
Respond to RFQs; follow up to ask for the sale
Negotiate pricing that is competitive for your customer and profitable for our company
Source products through our internal inventory system and by partnering with our suppliers and network of experts
Maintain customer account information, for example, index cards and customer preferences
Resolve customer issues determine the cause, provide a solution, make necessary adjustments and follow up to ensure customer satisfaction
Grow your skills and career through business and personal development courses and activities
Share your big ideas, learn from your mistakes, ask for help and lend a hand when needed

THE WORK EXPERIENCE AT MOTION CANADA INCLUDES: