Vice-president, Real Estate Secured Lending - Toronto, Canada - CIBC

CIBC

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description:

The Vice-President, Real Estate Secured Lending is accountable for the integration, development and management of all real estate financing and secured lending products across CIBC.

This role leads the strategy and long term transformation agenda to drive growth and operational efficiencies.

In addition to overseeing the management of product, pricing, marketing and related channels strategy, the Vice-President plays a central role in engaging internal and external partners to deliver best in class secured lending products to our clients with increasing emphasis on innovation and digitization.

As an organizational leader, this role champions:

CIBC employee experience principles:_
Always professionalso our team members can excel and be their best professional self.
Radically simpleso our team members can focus on what they need to do and make an impact.
Genuinely caringso our team members can feel valued for who they are and what they contribute.

CIBC leadership capabilities:_

Envisions the future to innovate purposefully to create new value and harness new capabilities in order to meet the evolving needs of our diverse stakeholders.
Inspires hearts and minds to build an inclusive culture where we make bold choices, collaborate, and empower others to take chances and do what's right for our stakeholders.
Drives action and impact, together to align with urgency around what matters, making decisions with speed and always making a real difference.

What You'll be Doing

Strategy and Partnerships- Guide the relationship with key vendors and key partners to ensure mutual benefit and delivery against target SLAs.- Build a longer term strategic transformation agenda to drive future growth and operational efficiencies.

Build business cases and secure partner alignment and prioritization with internal stakeholders.- Build and manage the appropriate measurement infrastructure to evaluate and support progress against the strategic plan.- Work closely with Corporate Strategy and Business Development to identify and evaluate innovative partnership opportunities to accelerate growth.- Provide insight and competitive intelligence in the marketplace and ensure that CIBC is always on the leading edge of innovation, market knowledge, and industry expertise.- Works closely with the Regulatory Programs leader to partner on all matters related to business controls, policy, and regulatory requirements.

Product and Pricing Management- Oversee product management strategies and activities to achieve short and long term financial and strategic objectives, including balances, revenue, growth, and loss rates.- Develop new product strategies as appropriate and continuously identify new opportunities for innovation and disruption.- Develop Product strategies to increase digital penetration in mortgage acquisition, servicing, and retention.- Develop strategies to increase retention and renewal rates across all channels and reduce both mid-term and end-of-term attrition.- Develop strategic framework to guide pricing decisions and oversee an efficient and effective pricing strategy to ensure competitiveness and responsiveness in the market.- Own the relationship with internal partners such as credit adjudication, back-office fulfillment, risk, and treasury, and develop strategies to strengthen these partnerships.- Develop, in partnership with the Marketing organization, an annual marketing campaign to drive growth and differentiate CIBC in the market. Manage all portfolio reporting functions and develop an appropriate review cadence with senior executives and stakeholders.- Partner with analytics to enhance modelling capabilities and drive deeper insights from data that enable growth opportunities.

End-to-End Journey Optimization and Continuous Improvement- Own the end-to-end client journeys associated with all secured lending products.- Develop strategies to improve SLAs for key client journey associated with the mortgage product including new mortgages, renewals, and lifecycle management strategies.- Develop a deep understanding of processes, systems, technology and infrastructure used in mortgage products and work closely with partners to develop strategies for improvement.

Channel Engagement- Engage with channel partners in Banking Centres, Contact Centres, Mortgage Advisors, and Digital, to understand pain points and develop solutions to support.- Support channel partners in understanding their results and developing strategies to improve.

- Conduct regular test and learn prog