Guest Experience Specialist - Calgary, Canada - Kramer Mazda
Description
Guest Experience Specialist (Post-Sale)
Kramer Mazda is immediately seeking a Guest Experience Specialist to join our growing team.
At Kramer Mazda, we are more than just a dealership, we are part of an exclusive club of driving enthusiasts who believe that the experience comes before the transaction.
We believe in people working together towards a common goal, with a shared vision, intent on doing the best job possible.
Our guiding principle at Kramer Mazda is that people come first. That's why we offer a diverse work environment that encourages professional and personal growth.Position Summary (duties include but are not limited to):
- Greet all customer as they enter our clubhouse and build rapport
- Provide a welcoming and exciting delivery experience
- Guide clients through the features and operation of their new vehicle
- Verify vehicle information, addons, accessories and detail quality before delivery of vehicles to ensure customer satisfaction
- Obtain customer testimonies through camera and customer experiences through the feedback form
- Maintain professional appearance and an organized/clean work environment
- Prepare deal folders and maintain brochures/other materials
- Complete other assignments and job duties as required
Requirements:
- Valid Alberta Driver's License and clean abstract
- Strong attention to detail
- Thrive in a fastpaced environment
- Available to work Monday to Thursday: 11am 8pm, Friday:8:30 am 6pm
We would like to thank all applicants for their interest, however only those selected for an interview will be contacted.
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