Technical Trainer Jr - Edmonton, Canada - Edmonton Public Schools

Edmonton Public Schools

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Edmonton Public Schools:

We are the second largest school division in Alberta, serving students, families and communities throughout Edmonton.

At Edmonton Public Schools, we provide a range of programs, learning spaces and supports that enhance pathways for student success.

Our Division is committed to diversity and inclusivity; we are listening, we are learning, and we are committed.

Edmonton Public Schools aspires to be a learning community where every individual belongs, is included and experiences success.

We strive to empower staff to reach their goals in a diverse, equitable and inclusive workplace that values their lived experiences.

We are seeking individuals like you, who reflect the students and families we serve.

Together, we are stronger.

Status:

FTE:
1.000

Position Summary:

Job Duties/Responsibilities:

- troubleshooting and supporting staff with the effective and appropriate use of Division technology by responding to requests for assistance via Help Desk channels
- creating "how-to" training videos that target specific learning objectives which includes writing scripts, recording and editing video and soliciting end-user and stakeholder feedback on the efficacy of the content
- producing content that meets and upholds the technical standards set by Technology and Information Management including knowledge base, info sheets and reference guides
- developing, maintaining and delivering training in-person or online including Q&A sessions
- collaborating with stakeholders and the technical trainer to identify opportunities to enhance technical training solutions and services

Education/Qualifications:

- diploma in business administration, technical writing or professional designation in adult education is preferred
- previous experience providing technical training solutions
- knowledge of the needs and characteristics of adult learners
- demonstrated ability to lead group discussions and resolve group conflicts
- knowledge of instructional software and equipment such as multimedia projectors, video players, presentation hardware and software including Google Meets and Camtasia
- advanced computer skills with a demonstrated passion for learning new technology
- advanced verbal and written communication skills including presentation skills

Rate of Pay:

$2, $3,192.70 bi-weekly

Closing:

This is a contract position to June 28, 2024
Closing date for this competition is May 23, 2023