Inside Sales Rep - Stratford, Canada - Messer North America, Inc.

Messer North America, Inc.

Verified Company

Stratford, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Purpose of the position:

As an Inside Sales representative, will play a key role in working with our customers on a day-to-day basis and in meeting the highest standards of Messer customer service.

Principal responsibilities:

Provide creative customer service techniques, show an ability to source products and maintain satisfactory inventory levels
Capable of communicating on multiple levels with external customers with the objective of increasing counter sales through upselling
Support Branch Manager in obtaining all Key Performance Indicators (KPIs), safety goals and an excellent net operating profit
Precall customer orders
Responsible for entering invoices into SAP, preparing credit notes, sorting documents, filing, and processing telephone orders
Actively solicits new sales in store and via outgoing calls
Maximize counter sales and handle telephone enquiries from customers or prospective customers
Backup for deliveries as needed
Receive incoming hardgoods shipments from vendors and intercompany warehouses
Assist with loading/unloading Messer Route trucks when required

Key interfaces:

Branch Manager
Sales representatives
Customers
Route Sales
Retail Manager

Applicable competencies:

Cross-Cultural Communication & Collaboration
Required, Customer Focus
Required, Functional & Technical Competence
Required, Personal Development
Required, Strategic Thinking and Delivery
Supportive

Required Skills:

Demonstrated strong interpersonal and communication skills (both written and verbal) and organizational skills and able to work effectively with internal and external customers
Organizational skills
Knowledge of basic accounting procedures and computer proficient
Sales skills

Required education:

Level:
Discipline: Grade 12 education

Required qualifications:

Years:

Type:
Minimum 1 Year inside sales / administrative experience preferably in an industrial environment

Other qualifications:

Grade 12 completed or equivalent
Class 3 or DZ license is a definite asset
Welding certification / background an asset
Customer service experience

Join us and you will be part of a company that values and supports your career. We offer competitive pay and benefits, with set schedules, steady work and opportunities for ongoing training and career progression.

Together we value innovation, efficiency, and flexibility. Putting safety first, and working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.