Patient Relation Executive - Brampton, Canada - Alma Rehab Inc.
1 day ago
Description
Position Available:
Patient Relations Executive
Are you experienced in navigating the complex needs of individuals involved in motor vehicle accidents (MVA)? We're seeking a dedicated Patient Relations Executive to join our multidisciplinary clinic.
As the primary point of contact for our patients, you'll play a pivotal role in ensuring their needs are met with care and efficiency.
Key Responsibilities:
- Addressing patient inquiries, requests, and concerns promptly and professionally.
- Providing exceptional customer service to ensure a positive patient experience.
- Handling patient complaints with empathy and resolving them effectively.
- Collaborating with our team to coordinate patient care and streamline processes.
- Demonstrating meticulous attention to detail to ensure accuracy in all tasks.
- Multitasking effectively to manage various patientrelated duties concurrently.
Qualifications:
- Previous experience in a medical office setting is advantageous.
- Familiarity with Universal software is a plus.
- Excellent communication skills, both verbal and written.
- Ability to work autonomously and as part of a team.
- Quick learner with a proactive approach to problemsolving.
If you're passionate about providing exceptional patient care and possess the necessary skills and experience, we want to hear from you.
To apply, please submit your resume and cover letter outlining your relevant experience and why you'd be a great fit for this role.
Job Types:
Full-time, Part-time
Schedule:
- 8 hour shift
Work Location:
In person
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