Quality Manager - Ingleside, Canada - Lactalis Canada Inc

Lactalis Canada Inc

Verified Company

Ingleside, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Job Title:
Quality Manager

Location:
Ingleside, ON

General Accountability:

Critical Success Factors:

Lead the HACCP program by maintaining and ensuring adherence to CFIA's regulatory programs (HACCP/FSEP/DIEM). Act as the plants primary liaison with the CFIA ensuring that all government regulatory requirements are being met. Lead efforts to ensure external regulatory audits are successful and that any recommendations from such audits are completed in a timely manner above acceptable levels.
Lead the Food Safety Team which includes ongoing development, implementation and maintenance of the Food safety Program. Provide training to manufacturing personnel, ensuring their support of and compliance to the quality programs. Responsible for preparing, reviewing and approving controlled documentation. Responsible for maintaining the Internal Quality audit program by coordinating audits and following corrective actions through to completion.
Manage the analytical lab to ensure that chemical; microbiological and environmental analysis is completed at the correct frequency and accuracy. Ensure that all out of standard product is controlled and disposition is executed in a timely manner with consultation of all stakeholders. Reports the results of all analysis to internal and external customers accurately in a timely manner to permit production departments to implement corrective actions.
Provide leadership and supervision to Quality staff by providing work direction, performance feedback, and recommendations for training and development. Promote a positive labourmanagement relationship, including efforts to continuously improve the team culture and to establish high levels of employee involvement.
Manage the Quality department budget by monitoring results (actual vs. plan), managing the cost of poor quality such as downgrades or outofspecification product and working with the production department to troubleshoot and determine appropriate corrective actions. Continuously improve upon First Pass measures. Work with customers to minimize the cost impact of complaints or defective product.
Participate in the introduction of new technology with production and engineering to ensure all product quality specifications and product regulatory requirements are achieved.
Organize and assist in the improvement of existing products and of the development of new products by reviewing product formulations, product and ingredient specifications, SOP's and Process flows to ensure food quality and regulatory requirements are met.
Maintain a constant focus on Food Safety and Product Quality by providing regular feedback to all employees on the plant's status in achieving the corporate customer service targets and by emphasizing the cost of poor quality and its impact on the business. Ensure that all internal and external food quality audits are completed with acceptable pass levels and review all recommendations to ensure that the corrective actions are completed within the specified time period.
Manage quality department SAP functions. Ensure accurate data entry and timely release of finished product. Manage outofspecification finished products to ensure proper notification and distribution. Responsible for the purchasing of laboratory supplies in a timely manner.
Work collaboratively with the Environmental Coordinator in administering the plant's effluent testing and monitoring program. Assist in evaluating, reporting and trending the plant's effluent data to ensure compliance with regulatory requirements and lagoon agreement with the Rural Municipality.
Monitor and maintain, in combination with the production department, the cleaning and sanitation programs including the sanitary maintenance procedures.
Ensure customer satisfaction by collaborating with Customer Service and Sales/Marketing to address customer complaints.
Serve as a member of the Leadership Team by reporting weekly on product quality issues and budgetary updates.
University degree in Food Science or related discipline
Quality Management experience of Three (3) + years
Knowledge of Quality Assurance programs such as GMP, HACCP and ISO
Strong Microsoft Office skills
Strong interpersonal skills and the ability to develop a strong relationship with Factory Management teams; partnering with them to drive operational excellence and expectations at the factory level.
Demonstrated ability to multitask and work in a fastpaced environment.
Strong analytical skills; experience in Root Cause investigation and Risk Assessments.
Strong decisionmaking skills to identify and solve problems in a timely and effective manner.
Strong organizational and planning skills
Strong leadership skills to inspire, coach, develop, and engage the team to work collaboratively; to create and drive a culture that motivates them to achieve the objectives and overall business goals collectively.
Supports the identificatio