- Develop and implement best practices for Salesforce administration, customization, and configuration to meet business requirements.
- Customize Salesforce using declarative tools and, when necessary, develop and maintain custom solutions using Apex, Visualforce, and Lightning components.
- Collaborate with stakeholders to analyze business processes and identify opportunities for process improvement and automation using Salesforce.
- Collaborate with cross-functional squads, including Sales, Marketing, and IT, to align Salesforce with business goals and objectives.
- Monitor system performance, data integrity, and security, proactively identifying and addressing potential issues.
- Lead the administrative deployment activities for Salesforce updates, releases, and integrations, ensuring minimal disruption to business operations.
- Create and maintain documentation, including system configurations, processes, and user guides.
- Conduct regular training sessions and workshops to educate users and promote Salesforce adoption across the organization.
- In-depth knowledge and experience with Salesforce administration, including user management, security settings, data management, and customization.
- Proficiency in Salesforce configuration, including workflows, process builder, validation rules, custom objects, and page layouts.
- Experience with Salesforce Lightning, including the development of Lightning components and the implementation of Lightning Experience.
- Familiarity with Salesforce integrations, data migration, and APIs.
- Knowledge of Salesforce reporting and dashboard creation.
- Strong understanding of CRM principles and practices.
- Knowledge of data management best practices, including data quality, data governance, and data security.
- Familiarity with project management methodologies and best practices.
- Awareness of industry trends and emerging technologies related to Salesforce and CRM.
- Bachelor's degree in computer science or a related field, or related experience.
- Salesforce Administrator certification (such as Salesforce Certified Administrator or Salesforce Certified Advanced Administrator) is required.
- Minimum of 5 years of experience in Salesforce administration, with at least 5 years in a leadership or team lead role.
- Strong knowledge of Salesforce best practices, configurations, and customizations.
- Proven experience in implementing and supporting Salesforce integrations and data migration projects.
- Experience with Salesforce Lightning and Lightning Experience.
- Additional Salesforce certifications (such as Salesforce Certified Sales Cloud Consultant or Salesforce Certified Service Cloud Consultant) are desirable.
Platform Administrator - Edmonton, Canada - Finning
Description
Description
:Perform advanced Salesforce administration tasks, including complex workflow rules, process automation, and advanced reporting.
Provide technical expertise and support to the Finning International team and Finning International end-users, troubleshooting issues, and resolving system-related problems.
Collaborate with other administrators to share knowledge, best practices, and contribute to the overall improvement of Salesforce administrative processes
Specific Skills:
Knowledge:
Education and Experience:
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.