Food Runner - Halifax, Canada - The Lion's Head Tavern

The Lion's Head Tavern

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Server Assistant Job Description

The Server Assistant is responsible for the overall dining experience of each guest along with assisting the serving and bartending team.

The Server Assistant plays a key role in the functionality of the restaurant. They ensure the restaurant is fully prepared before and during service so everything runs smoothly.

It's important to remember to stay ahead of the duties so that you can be relaxed and make it look effortless.

Be yourself, have fun and create a memorable and lasting impression whereby every one of our guests can't wait to come back.

Your passion for the guest experience is the cornerstone of our success.

Role of the Server Assistant

Possess expert knowledge of restaurant layout and ability to move throughout building with refined sense of urgency
Assist in expedition of food and beverages
Maintain proficiency in menu knowledge including allergens and sensitive ingredients
Assists bartenders with preparation and stock
Swiftly clear and reset dining room and bar while providing an enjoyable dining space for the guest without any intrusion
Support team in set up and execution of service
Possess a sincere attitude to be of service to others with a desire to succeed

Duties & Responsibilities

Knowledge of The LIONS HEAD TAVERN including all products, menu's and promotions
Knowledge of property including property information, amenities, hours of operation and parking availability
Delivery of food & beverage to tables in the dining room
Ongoing cleanliness of overall dining room and bar table resets, floors, and chairs
Handling guest concerns with and without the support of the management team
Providing the highest quality of service at all times in all guest interactions
Clearing, setting, polishing and cleaning tables, glassware & utensils
Preparation and cleanliness of dining room & service stands before, after & during each service
Maintenance of cleaning duty schedule and daily maintenance of direct work spaces
Food expedition and proper expo etiquette. Thorough communication of guest notes, allergies or preferences on each dish
Proper adherence to all cash handling procedures as outlined in company policies
Correct use of POS system, adhering to all company standards and policies
Prepare necessary items to seamlessly serve our guests including but not limited to polishing glassware and silverware, restocking bar and side stations, preparing water and assisting fellow team members
Ensure food is presented with exceptional level of detail prior to delivering to guests
Perform opening and closing procedures including any assigned side work

Competencies

Collaborative in a team environment, focused on success of the team not individual
Maintain a sense of urgency and momentum
Ability to stay calm under pressure
Works harmoniously and professionally with coworkers and management.

Job Requirements

Ability to prioritize and stay organized in a highpaced environment
Professional, poised and polished selfimage
Must meet minimum provincial age for serving alcohol
Minimum of 1 year related experience an asset
CPR and First Aid training an asset
Fluency in English both written and verbal
Understanding of current WHIMIS protocols
Ability to work flexible hours including mornings, days, evenings, nights, weekends and holidays
Must be able to carry and lift items weighing 30lbs, must be able to stoop and bend
Must be able to stand and move for extended periods of time to continuously perform essential job functions
Current and valid Serve Right certification