Supervisor Claims - Toronto, Canada - McCain Foods (Canada)

McCain Foods (Canada)

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Supervisor Claims

Position Type:
Regular - Full-Time

Position Location:
Florenceville Main

Requisition ID: 23170

For us, for family

We know the importance that food plays in people's lives - the power it has to bring people, families and communities together.

Our purpose is to bring enjoyment to people's lives through great tasting food, in a way that reflects our values.

The primary responsibility of the Supervisor Claims is to manage a team who is responsible for processing Over, Short and Damage (OS&D) incidents, carrier claims and pallet control.

The scope of responsibility is North America and shipments leaving North America.

This will include people development, implementation and maintenance of Key Performance Indicators (KPIs) and metrics, cost analysis, identifying savings opportunities and process improvements.

How You'll Add Value:

Lead a team responsible for pallet control and North American OS&D/carrier claims
Identify, plan and monitor team member development
Represent team to other Departments/service partners on issue resolution
Develop and enforce policies/procedures for pallet control and OS&D claims processing
Assist team with day to day workload
Approve pallet invoices and monitor pallet spend
Ensure carrier claims are acted upon to recover cost to McCain
Service and KPI tracking and KPI development for team
Drive continuous improvement
Assist Manager in developing strategy for team's future responsibilities

About You:

Two years Supply Chain experience, familiar with logistics, customer service, transportation and warehouse concepts
Two years experience in managing people
Positive "Can do" attitude and strong listening skills.
Thorough, detail oriented with the ability to work with speed and accuracy
Results focused. Bias towards action and ability to act decisively
Effective communication skills (both oral and written) with the ability to interact with all levels of the organization
Tact and diplomacy ensure professionalism when dealing with internal customers and outside vendors ability to build strong relationships
Selfmotivated with leadership skills and a desire to learn and grow
Excellent problem solving, organization and planning skills
Understanding and exposure to SAP would be a benefit
Highly proficient in MS Excel and PowerPoint
Strong knowledge of database management software would be beneficial
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, meritbased, and equitable workplace. As a global familyowned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
The health and safety of McCain employees and their families has been our number one priority since the start of COVID19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country._
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the _Global Privacy Policy_

Job Family:
Supply Chain & Logistics

Division:
NA Supply Chain

Department:
NA Logistics Services

Location(s): CA - Canada : Ontario : Toronto || CA - Canada : New Brunswick : Florenceville-Bristol || US - United States of America : Illinois : Oakbrook Terrace

Company:
McCain Foods (Canada)