Operations Manager - Richmond, Canada - Alpine Building Maintenance

Alpine Building Maintenance

Verified Company

Richmond, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Operations Manager

Status:
Full Time, permanent

Location:
Lower Mainland, BC

Salary:
$55,000 - $70,000

About Our Organization:

Alpine has grown to become one of Canada's leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada.

Our commitment to excellence and passion to serve sets us apart.

With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts.

Alpine's brand promise of "Reflecting Excellence" distinguish it from others. We aspire to always be the best, by delivering on our promises, exceeding our client's and employee's expectations.

Job Overview:

Alpine Building Maintenance is looking for an Operations Manager to oversee the cleaning operations at one of our sites in the Lower Mainland.

As the face of Alpine, the Operations Manager is the first point of contact for the client regarding operations, escalations, and work orders.

The prime focus of the Operations Manager is to ensure that Alpine meets its contractual obligations in line with service and budget parameters, and to look proactively for ways to increase performance.

What You Will Be Doing:

May participate in the hiring, training, scheduling, supervision, and performance management of employees
Provides coaching, feedback, and recognition
Ensures a high degree of employee engagement and retention through strong leadership practices
Uses technology, such as Dayforce, to lead and manager team members
Liaises with clients to ensure that performance standards are met and complaints are addressed
Ensures that scheduled hours and actual hours are in line with budget
Oversees or coordinates equipment repairs
Ensures subcontractor hours are in line with budget

Your Experience and Skills:

The ability to successfully pass a reliability clearance and criminal record check
Excellent communication skills with clients and stakeholders
Experience developing and fostering positive team environments
Excellent communication and the ability to candidly have tough conversations
Flexibility when it comes to your hours, as it's not uncommon to work outside regular business hours
Work experience or knowledge of the Building Maintenance Service industry is considered an asset, but not required

What We Offer: