Hotel Customer Service Manager - Banff - beBeeFrontDesk

    beBeeFrontDesk
    beBeeFrontDesk Banff

    1 week ago

    Job title: Front Desk Supervisor, Elk + Avenue Hotel

    Description
    Job Title:

    Hotel Front Desk Supervisor


    This role is responsible for overseeing the front desk operations of a hotel. The ideal candidate will have excellent communication skills, be able to multitask and work well under pressure.



    Responsibilities:



    • A smooth administrative operation

    • Welcome all guests and provide exceptional customer service

    • Monitor check-ins, manage groups and ensure a seamless guest experience

    • Take care of guests' needs through concierge services and offer valuable information about the hotel's facilities

    • Cultivate strong relationships with colleagues across departments to deliver an unforgettable stay for every guest
    ,

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