On-site Events/show Manager - Vancouver, Canada - Forge Performance Group

Forge Performance Group

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Forge Performance Group is a Talent Management solutions team dedicated to providing our clients with highly skilled professionals well-matched to unique hiring needs, culture and goals. This opportunity is posted on behalf of our client, Latern Events Inc.

Position:
On-Site Events/Show Manager (Temporary)

Pumpkins After Dark (Lantern Events Inc.)

Swangard Stadium & Central Park, Burnaby, BC

Contract Dates: 2 month contract, September 27th through November 7th, 2023.

Objective:

This position will work in close collaboration with the Management team to execute and
oversee the event in its entirety.

Type of person:

be able to confidently manage temporary staff.

Responsibilities:

Liaison with venue and city of Burnaby contacts.
Serve as pointof contact for contractors (security, food trucks, garbage removal services, traffic

control, etc.) to ensure all event needs are being met.

Oversee all onsite temporary staff (approx. 30 staff members, divided into groups with an

assigned team lead for each group)

Checking in with team leads at start of shift to ensure all positions are filled.
Calling in a replacement for no shows when necessary
Follow protocol in response to medical emergencies, and security concerns.
Maintain a welcoming environment while interacting with attendees and staff. Ensure high

quality guest experience and handle any costumer complaints in a professional manner.

Oversees and executes opening and closing procedures.
Reporting for merchandise and pumpkin store recorded daily.
Daily "event day" reports delivered to management.
Available during setup dates to work closely with our team to learn how the displays operate.
Effectively anticipates and responds promptly to the needs of all attendees and staff.
Maintain knowledge of flow of events.

Requirements:

Event management experience is an asset.
Experience in a supervisory position.
Excellent verbal communication skills.
Proactive and action oriented with an attention to detail.
Excellent customer service skills.
Passion in the live event industry.
Must be available to work all event dates, this includes evenings and weekends.

Set-up dates:September 27th - October 4th

Event dates:
October 5th - October 31st (operating Thursday to Sunday. Additional event dates may be
added in this time frame)
.

Move-out dates:Nov 1st - 7th

For setup & tear-down, this position will not be required to be present for the entire timeframe, however they will be required for some of it for inventory tracking & display knowledge.

For event dates, shift are from 4:00PM until midnight.