Lead ERP Application Specialist - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 46154

Job Category:
Information & Technology

Division & Section:
Technology Services, Technology Services Delivery

Work Location:
Metro Hall, 55 John Street, Toronto, ON

Job Type & Duration:
Full-time, Temporary Vacancy, 12 Months

Salary:
$102,155.00-$135,815.00, Wage Grade 7

Shift Information:
Monday to Friday, 35 hours per week

Affiliation:
Non-Union

Number of Positions Open: 1

Posting Period:9-April-2024 to 23-April-2024

Reporting to the Manager SAP Solution Planning & Delivery, the Lead ERP Application Specialist (QA Lead) will be responsible to lead and perform QA related activities for the assigned capital projects and operational initiatives.

Major Responsibilities:

The primary responsibilities of this position include, but are not limited to:

Implements detailed plans and recommends policies/procedures regarding program specific requirements.
Create Test Strategy, Test Plan, Test Data in test environment and defect management for usability, functionality, and performance testing.
Liaise with the business stakeholders, project managers, technical and functional resources for all QA and test activities.
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
Plans and implements upgrades, new releases, new functionality, and deployment of Enterprise Applications Systems to new business units.
Prepares documentation detailing the processes followed in the Enterprise Applications Systems and assists in the establishment of policies and procedures.
Plans and develops short

- and long-term work packages.

Participates, investigates, and coordinates the response to the annual internal and external audit and ensures compliance with audit complaint processes.
Develops and submits performance indicators and standards for the section to measure operational effectiveness, customer satisfaction and to establish employee objectives. Monitors customer service feedback as appropriate.
Prepares work estimates, status reports as required for sponsors, managers and/or senior management team.
Plans, establishes priorities, monitors, and adjusts work to accomplish goals impacting the City's divisions including projects that affect the City's operation, Agencies, Boards and Commissions as required through new implementations or upgrades.
Establishes corporate standards and maintains the Enterprise Applications Systems.
Develops and maintains professional relationships with division personnel by providing advice and guidance on the use of the Enterprise Applications Systems.
Ensures integrity and security of City's confidential data, records, reports, and sensitive information in accordance with corporate policy and SAP standards.
Coordinates the unit's operations related to Enterprise Applications Systems maintenance.
Oversees the analysis, validates and the documentation of business and system requirements. Conducts and leads the workshops to formalize designs. Modifies and creates business processes that will be used to implement the business transformation solutions, thorough review of research and factfinding combined with understanding of applicable business processes, systems, and industry requirements.

Key Qualifications:

Post-Secondary education in Computer Science, or a related discipline or the approved equivalent combination of education and/or experience.
Considerable experience of Quality assurance initiatives and QA testing strategies and methodologies applicable to activities in all phases of testing (unit, functional, integration, system, regression, security, performance, and user acceptance testing).
Experience in gathering business requirements and creating Requirement Traceability Documents.
Experience of SAP tools and methodologies, such as: ASAP Methodology, Agile, and SAP Solution Manager (Project Management, Change Management/Charm, Service Request Management, Incident Management).
Experience in Project Management during all stages of complex IT projects, with emphasis on financial management, estimating resources, critical path identification and successful project delivery in a large, diverse computing environment.
Experience using MicroFocus ALM or related QA tools to create the Test Plan and Test lab and to generate Requirements Traceability Matrix (RTM) is an asset.
Experience supporting the development of quality assurance standards, DevSecOps and testing plans is an asset.
Knowledge of SAP modules such as Business Warehouse (BW), Business Intelligence (BI), SAP Analytics on Cloud, and S/4 Hana will be considered as an asset.
Ability to understand, analyze and triage the daily defect status to the Project Management Office and Stakeholders.
Ability to provide guidance and expertise to resolve SAP support inquiries with the SAP support team.
Excellent problemsolving, leadership, facili