Clerical Assistant Clinics Family Prct Unit - Toronto, Canada - Unity Health Toronto

Unity Health Toronto

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting directly to the Clinical Leader/ Manager, the Clerical Assistant will be responsible for performing a range of administrative, secretarial, word processing and business support services for a patient care unit.

Float staff must be willing to work in all of the Family Health Team locations including:

61 Queen St. East
80 Bond Street
160 The Esplanade
95 Homewood Ave
73 Regent Park Blvd

As a highly organized, self motivated, results-oriented individual, you will be accountable for:

Providing administrative and secretarial support to the patient care team
Scheduling patient appointments, procedures as well as outpatient followups using state of the art computer software
Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues
Generating a variety of documents including correspondence and medical legal report
Operating multiline telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action
Utilizing computer equipment and various software packages, i.e. word processing, group wise, patient registration (ADT and PS Suite), spreadsheets to generate a variety of correspondence and reports.

QUALIFICATIONS:

Graduate of a recognized Office Administration program or equivalent required
Medical Terminology certificate required
Demonstrated ability to read, write and orally in English with the ability to communicate with patients and team members and operate multiline telephones, respond to inquiries and redirect calls as appropriate
Demonstrated advanced computer skills with advanced knowledge of word processing and Patient Registration ADT & PS Suite programs, i.e. Word, Microsoft Office
Previous clerical experience in a health care setting
Welldeveloped organizational skills with the ability to work in a fastpaced environment and prioritize tasks appropriately
Excellent customer service record with proven success working as part of a team
Demonstrated commitment to and understanding of the mission and values of St. Michael's Hospital
Excellent attendance record