Managing Supervisor, Customer Service - Vernon, Canada - CORBETT OFFICE EQUIPMENT LTD.

CORBETT OFFICE EQUIPMENT LTD.
CORBETT OFFICE EQUIPMENT LTD.
Verified Company
Vernon, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Durée de l'emploi:
Permanent


  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:

Education:


  • Secondary (high) school graduation certificate

Tasks:


  • Manage staff and assign duties
  • Implement price and credits policies
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Conduct performance reviews
  • Recruit, train and supervise staff
  • Participate in staff meetings, educational conferences and workshops
  • Obtain and process information required to provide customer service
  • Develop policies and procedures and attend to other management responsibilities
  • Professionalism in customer service
  • Provide customer service

Computer and technology knowledge:


  • Point of sale system
  • Word processing software
  • Database software
  • Electronic mail
  • Spreadsheet
  • Adobe Acrobat Reader
  • MS Outlook

Work conditions and physical capabilities:


  • Fastpaced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability:


  • Adaptability
  • Analytical
  • Collaborative
  • Creativity
  • Efficiency
  • Energetic
  • Goaloriented
  • Hardworking
  • Integrity
  • Outgoing
  • Positive attitude
  • Proactive
  • Quick learner
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Maturity
  • Patience
  • Resourcefulness
  • Ability to multitask
  • Leadership

Screening questions:


  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Experience:


  • 2 years to less than 3 years

Health benefits:


  • Dental plan
  • Health care plan
  • Vision care benefits
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