Night Auditor - Vancouver, Canada - Best Western Premier Chateau Granville Hotel & Suites

Best Western Premier Chateau Granville Hotel & Suites

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Night Auditor _

Job Description for Front Desk Night Auditor

The Best Western Premier Chateau Granville which is located in the heart of the Entertainment District Downtown Vancouver is seeking a Night Auditor to join our team.

Almost all of our 118 rooms and suites have private balconies with splendid views of downtown Vancouver's skyline and bustling streets.

We value delivering excellent guest service, teamwork, a respectful workplace and consistent processes. This is an overnight position.

Qualifications:

Must be able to work overnight shift
Must be able to work Saturday and Sunday
Previous Night Audit experience is preferred
Proven Hotel Front Desk skills and an ability to deliver welcoming hospitality
Highly effective communication skills
Enthusiastic and focused to exceed guest expectations.
Team player who knows the value of guest service
Capable of proactive problem solving and decision making.
High school diploma or equivalent
Ability to work effectively with mínimal supervision
Ability to work a flexible schedule, including weekends and holidays
Must be able to fluently speak, read, write and understand English

Duties

Register arriving guests and assign rooms.
Answer inquiries regarding hotel services, safety protocols, provide information about services available in the area and respond to guests' requests.
Compile and check daily record sheets, guest accounts, receipts and vouchers.
Present statements of charges to departing guests and receive payment.
Maintain a high standard of personal hygiene and appearance
Audit hotel paperwork to ensure the day has balanced
Run preliminary reports
Process no shows and close of day
Create, and maintain reports to Management and Owners
Make reservations and ensure special requests are noted for appropriate action
Remain current on room rates, room availability and emergency procedures.

Benefits: