- Provide production support for the Billing application, associated services, and interfaces
- Design, develop, and test system solutions and enhancements within the billing environment
- Establish strong relationships with our business partners and across the Chief Development Office organizations
- Demonstrate leadership by offering guidance on design and infrastructure, to identify gaps between current and desired end-states to deliver required services
- Produce technical documentation/deliverables that include Impact Analysis, Design specifications, Technical Requirements definition, test and deployment plans, and other documents
- Respond to and perform impact analysis on incoming service/support requests, including documenting technical requirements
- Partner with the business to ensure project/application delivery aligns with the long-term roadmap
- Proactively identify and communicate potential issues or risks
- Participate in operational improvement initiatives, in conjunction with other technology teams in the company
- Perform problem analysis and management
- Identify potential process improvement areas, suggest options, and recommend solutions.
- Lead analysis and prepare summary material (i.e. business case) to support decision-making for projects and drive operational effectiveness
- Degree in science, math, engineering, computer science, or related field
- Telecommunications experience (wireless and wireline BSS/OSS network & systems)
- Proficient in Telecom Billing Systems, Customer Management, AR/AP, Usage processing, and Invoicing
- Strong expertise in relational databases (PostgreSQL, Oracle, stored procedures, PLSQL)
- Minimum 5 years of full stack software development and operations experience
- Proficiency in Java, , , Unix script, and related tools
- Familiarity with Cloud (GCP) and cloud-native technologies
- Experience in requirements analysis, problem management, and root cause investigation
- Thrives in mission-critical 24x7 environments
- Excellent communication and collaboration skills
- Strong project management and multitasking abilities
- Relevant industry certifications preferred
- Experience with converting PLSQL to PostgreSQL would be an asset
- Experience with WebLogic and Tomcat application servers
- Familiarity with Tableau or other data visualization tools
- Knowledge of TM Forum Open APIs for agility and interoperability
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more ...
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Software Developer - Old Toronto, Canada - Telus
Description
DescriptionJoin our team and what we'll accomplish together
The Business & Partner Enablement DevOps team within the Chief Development Office at TELUS is composed of skilled and passionate team members who relentlessly focus on enabling our business partners to achieve their results. We work closely with our partners to deliver solutions that meet or exceed their marketing and operational expectations.
We continue to focus on diversity in our team and always look to provide opportunities for all team members to explore, innovate, and learn. Our team takes pride in earning a reputation for being collaborative partners and knowing that at the foundation of many realized opportunities are the enterprise-grade capabilities we have enabled.
Join our team as a member of the Business Order Entry and Billing team. In this role, you will have the opportunity to provide support and development for our Billing application and associated services, interfaces, and applications. You will work with talented team members to deliver innovative solutions and operational excellence, partnering with our business units to gain a competitive advantage and maximize value creation. We are passionate about delivering technology to enable exceptional and reliable customer experiences
What you'll do
As a Software Developer, you will play a crucial role in enabling TELUS stakeholders throughout the software development cycle. You will bring your experience and expertise to realize business needs through software projects and operations. You will collaborate with key business stakeholders and internal and external development team members to drive strategic and transformational initiatives.
What you bring
Performance Bonus or Sales Incentive Plan: 12%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Technology Solutions
We're into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.
We are honoured to be recognized
5G
TELUS's fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications
6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.
1
Million active users logging into My TELUS per month (consumer mobility).
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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