Transit Business Systems Coordinator - Oakville, Canada - Town of Oakville

Town of Oakville

Verified Company

Oakville, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Details:

Temporary Full-Time (CUPE 1329T)

Duration:

Approximately 18 months

Reason for Temporary Vacancy:

Leave of Absence

Posting Status:

Open to all current Town of Oakville employees and external applicants

Reporting to the Manager of Planning & Administrative Services, this position is responsible to support established and proposed transit business systems and software including fare payment systems (PRESTO), ITS - Intelligent Transportation Systems (Clever Devices), scheduling software (for both conventional and On Demand/Specialized), on board surveillance systems, control center monitoring wall, training simulator and other/future technology systems in order to ensure the effective management, utilization and stewardship of all systems.

In addition, the position assists with analysis and process modelling for those systems.

Responsibilities:

Management of Application Software, Equipment and Business Systems:

Continuously reviews practices for improvements and keeps abreast of developments and emerging trends to determine the future strategic direction of Oakville Transit business systems.
Develop appropriate system use guidelines, technical documentation, processes and methodologies.
Manage and coordinate vendor relations related to all systems (upgrades, training, etc.)

Day to Day Application Support Operations:

Work closely (in garage, on bus, in office) with the Transit Electronics Technician for day to day support issues of system components and related bus hardware.

Management of Acceptance Testing:

Coordinate acceptance testing with representatives from various departments and Oakville Transit for all system upgrades, enhancements and modifications.
Participate in the creation and execution of test scripts, data exports, data log reviews.

Coordination and Delivery of Application Training:

Development of training plans for staff and identified stakeholder groups for new systems.
Production and maintenance of training manuals and related documentation for new systems.

Management of Report & Data Requests:

Coordinate report & data requests. Assist users with report specifications, layout and design. Provide support to integrate and manage data used for reporting and analysis.
Works alongside the Data Analyst to automate/generate system performance reports (business systems/Operating statistics) data based decision making.

Qualifications:

Degree/diploma in Computer Science/Computer Technology or equivalent; with an emphasis on business process an asset.
Minimum 5 years related experience, preferably in the Transit industry; municipal experience would be an asset.
Must have excellent command of the English language, written and oral, coupled with strong presentation skills.
Highly developed interpersonal skills with demonstrated ability to interact and communicate effectively with internal and external stakeholders in order to provide excellent customer service.
Must possess strong analytical and problem solving skills to identify opportunities and resolve issues.
Proven ability to work independently, but also to be able to work effectively within a team and manage multiple tasks with varying schedules.
Must possess a valid Ontario Class "G" Driver's License and have access to a vehicle for use to attend various events sites.

Please note the position will be in office for the first six months, but a hybrid work model may be available following the training period.

Applications for this position must be submitted at * in the employment section by no later than midnight on
May 27, 2024.

DATED:
May 16, 2024

**We thank all applicants and advise that only those selected for an interview will be contacted.