Sales Support Associate - Coquitlam, Canada - National Cable Specialists

National Cable Specialists

Verified Company

Coquitlam, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Sales Support Associate

Status:
Regular, Full time

Location:

Coquitlam, British Columbia

Job Description:

This is a multi-function role in a Business Centre.

Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.

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MAIN RESPONSABILITIES:

Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager;
Takes necessary action to resolve customer service issues in a timely manner; follows up and verifies commitments are met afterwards;
Proactively suggest associated and/or alternate products as needed;
Promotes focus product items;
Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc.
Assist with other administration duties required for the successful running of the Business Centre on a 'as needed' basis, (ex: receive and sort mail, prepare deposits, account payables, freight claims, processing paperwork for invoicing, cash reconciliation and other assigned tasks);
Takes a proactive approach to enhancing their technical knowledge through available training on various product lines and learning opportunities;
Support in other tasks as needed (purchasing / inventory management).

QUALIFICATIONS:

Grade 12 minimum completed; Ideally 12 years of related experience;
Strong communication and people skills, initiative;
Good knowledge of Microsoft Office (Word, Excel, OUTLOOK);
Interest and capability in performing sales duties and purchasing / inventory management functions as needed;
Good knowledge of English written and spoken;
Strong ability and desire to develop and grow skills.

This is a position with potential for growth.

What's in it for you

Voted Great Place to Work, you can build an interesting and challenging career with possibility of advancement as well as continued personal and professional development.

Noramco has always given its employees the opportunity to develop their autonomy, professional skills and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players.

Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.

What we offer:

A fastpaced, dynamic, empowering and friendly work environment open to today's reality.
Competitive salary and participation in our generous profitsharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:
Health, dental, paramedical & vision care, and prescription medication
Short

- and long-term disability benefits because you never know what the future holds

Supplemental Health Insurance
Life insurance
Employee Assistance Program (EAP) with Telemedicine
Travel Insurance
Reimbursement of training expenses to acquire new skills and advance your career within the organization
RRSP with generous employer contribution
Possibility of contributing to a TFSA with a favorable group rate
Postgraduate scholarship program for children of our employees
Employee discounts on purchases
Free parking
Electric vehicle charging stations in many of our locations

Noramco ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.

We thank all applicants for their interest, however, only those under consideration will be contacted.

The masculine gender is used solely to simplify the text.