Merchant Support Officer - Scarborough, Canada - CIBC

CIBC

Verified Company

Scarborough, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

You will be accountable for providing professional and prompt support for the requirements of merchants by registering vendors, ensuring funds are received and remitted successfully, balancing, reconciliations, exceptions processing and maintaining relationships with vendors and business partners.

You will perform a range of specialized functions using some independent judgment, investigate as required to complete internal and external customer requests and contribute to the overall effectiveness and efficiency of the team.

At CIBC we enable the work environment most optimal for you to thrive in your role. _You can effectively perform all work activities remotely, and will only be required to be onsite on an occasional basis._

How You'll Succeed- Detail Oriented - You demonstrates accurate and efficient processing of all incoming work by investigating, processing and balancing as required.

You care about the small details as you understand they have a broader impact to the overall work.- Analytical - You have developed problem solving skills and ability to interpret and communicate facts & data.

You understand meaning behind the data.- Goal Driven - You are motivated by accomplishing your goals and delivering your best to make an impact, you work well under high pressure environments.

Who You Are- You're driven by collective success. You know that collaboration can transform a good idea into a great one.

You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.- You understand that success is in the details.

You notice things that others don't. Your critical thinking skills help to inform your decision making.- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.- You embrace and champion change.

You'll continuously evolve your thinking and the way you work in order to deliver your best.- You're driven to succeed.

You are motivated by accomplishing your goals and delivering your best to make an impact.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority.

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Scarborough-305 Milner Ave 6th

Employment Type

Regular

Weekly Hours

37.5

Skills:

Analytical Thinking, Business Operations, COINS systems, Decision Making, Detail-Oriented