Av Technician - Mississauga, Canada - APG Rentals

APG Rentals

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

AV Technician (Full-Time & Freelance Positions)
Mississauga, Ontario, Canada
Who Are We?
APG Rentals offers national coverage from our Orlando and Toronto offices. We provide turnkey installation
and support to ensure peace of mind with LCD and LED videowall rentals.
We are proud to offer one of the most comprehensive portfolios of cutting-edge large video display solutions,
including a range of exciting, brand new videowall technologies. We provide customized accessories with all
products, specialist technical support and full system design for our industry partners.

SUMMARY OF ROLE:

Our Technicians focus on LCD and LED video wall installations and their role encompasses the set-up of
equipment, facilitation of technical equipment for the event, and the strike of the equipment. There are also
shop and equipment maintenance responsibilities.

KEY RESPONSIBILITIES:

Event Pre-Production

Assist in planning with client and/or Events & Technicians Manager to recommend appropriate AV

and staging solutions on-site

Liaise with internal team resources to develop solutions and technical configurations
Loading Content onto media players, computers
Assist with project/production management of all events
Preparing, labeling and scanning equipment as required
Load/unload gear and equipment on show site and in the warehouse

Event Execution

Provide an outstanding customer experience when in liaison with client and/or venue staff
Install, configure, troubleshoot, repair, and replace AV systems and equipment
Operate and maintain all formats of AV equipment and provide expertise and guidance to the client
Provide onsite guidance for crew as required
Ensure all venue safety requirements and supplier protocols are adhered to
Flexibility to accommodate and deliver last minute changes to meeting requirements
Operate lift equipment and delivery trucks in accordance with company safety standards/policies
Provide feedback to management with respect to client satisfaction
Develop and document standards and operating procedures

Equipment

Use research and field experience to provide input on technical equipment inventory acquisition plans
Assist in maintaining, repairing and protecting all equipment
Provide project support for new equipment systemization, maintenance and repairs

General

Arrive to site in a professional way, in appearance, communication and execution
Provide excellent customerservice and strive to exceed the expectations and needs of internal and

external stakeholders, by maintaining positive relationships with clients through clear and consistent
communication

Develop and maintain good internal/external client relationships with vendors while ensuring

confidentiality

Remain current with industry technologies, products and trends
Support special projects as required
Direct, support and communicate with crew, and account managers to ensure consistent and clear

needs and expectations

Complete administrative requirements such as completion of 'show sheets' and entering hours for

payroll

Provide routine quality control oversight of the event
Deliver equipment to site when required

CORE COMPETENCIES:

Technical aptitude
Strong problem solving skills
Positive attitude
Exceptional customer service / exceeding client expectations
Able to work independently and exercise autonomy in decision making
Effective team player willing to assist other business areas as appropriate
Strong organizational skills
Professional communication skills and excellent organizational skills with the ability to manage

multiple demands/projects simultaneously

Ability to interact with clients and coworkers professionally often under deadline pressures
Be proactive and identify an potential issues during the preplanning phase of the event with

business areas and communicate issues (i.e. equipment failure or last minute revision)

Discretion in protecting clients' confidential information/event content

REQUIREMENTS:

2+ years Audiovisual / Technical production training and/or expertise
Proficient with computer system such as Windows 10
Possess the following functional abilities: lift 50 pounds, walk, stand, and sit for lengthy periods of

time