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User Support Technician - Calgary, Canada - Advance Logics Ltd.
![Advance Logics Ltd.](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
Advance Logics Ltd.
Calgary, Canada
Verified Company
1 month ago
Description
Education:
College/CEGEP
- Experience: 1 year to less than 2 years
Work setting:
- Consulting firm
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Organized
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week