Program Manager - Coquitlam, Canada - Connective Support Society

Connective Support Society

Verified Company

Coquitlam, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

STATUS AND CLASSIFICATION
Non-union.

HOURS (40 Hours Per Week)
Monday to Friday,

This position requires the ability to work flexible hours based on operational needs.

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Senior Manager of Programs or their designate
Participates as a member of Connective's management team
Liaises with government and community agencies, volunteers, and members of the general public

KEY ACCOUNTABILITIES
Administration

Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures, and handbooks
Hires, supervises, evaluates, transfers, and terminates staff and/or contractors as necessary to fulfill the program goals with the Yukon Government and the Personnel Policies of Connective
Arranges shift schedules, ensuring appropriate staff coverage
Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor's files and records are maintained
Accepts responsibility for the daily and monthly financial and administrative aspects of the program

Programs

Makes sure effective, culturally sensitive and inclusive support programs are designed and maintained
Supports the overall program strategic direction
Liaises with other Connective's staff, especially regarding potential referrals
Facilitates personcentered planning opportunities for staff and service users
Develops related program opportunities, available to the individuals in the community
Ensures that funder's guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
Supervises a diverse range of roles and workers in the team

Community

Maintains effective working relationships with related community services, government/stakeholders, and agencies
Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities

Ensures that the physical facilities fulfill all fire, health and safety regulations
Ensures that the resource(s) is maintained as a clean, pleasant, and safe environment

On Call

Is available to all resource staff, in case of emergencies; this may include carrying a cell phone 24 hours a day and ensure on call coverage is arranged in their absence

Other Duties

Coordination and Administration of other teams and programs
All Human Resource Functions recruitment, training, development

WORKING CONDITIONS

Adhere to Connective policies and procedures
Be available to work flexible hours as needed. May include some evenings/weekends, as determined by the regional office/Program needs and schedules

EXPERIENCE AND SKILLS

A bachelor's degree and/or professional designation, within a minimum of 5 years of applicable or relevant transferable past work experience
Extensive experience and expertise in working with vulnerable populations with complex health and/or substance use conditions who are experiencing or at the risk of homelessness. Experience in working in a shelter environment, and/or community living, supportive housing, other types of residential support settings.
Extensive experience in management of the daytoday aspects of communitybased programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques, harm reduction and low barrier housing approach
Excellent verbal and written communication skills in English
Knowledge and experience in the areas of group process, individual counselling, and crisis management
Extensive knowledge and expertise in hiring, training, and supervising staff
Ability to motivate and organize a staff team
Administrative experience and strong administrative skills

REQUIREMENTS:

Ability to successfully complete a Vulnerable Persons Criminal Records Check
Ability to successfully pass a reference check
Ability to provide a record of work history
Current Emergency First Aid Certificate
Valid Class 5 driver's license
Proof of Covid19 Vaccinations
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
Willing to complete Food Safe Certification (Level 1 and 2)

COMPENSATION
Annual Salary will be negotiated based on experience and qualifications. This role will also be eligible for the Society's comprehensive Management Benefits Package.

WHAT WE OFFER?