Studio Operations - Calgary, AB TN P

Leadership · Systems · Team Oversight · Studio Operations · Pvolve Calgary - Boutique Fitness Studio · * PLEASE DO NOT CONTACT STUDIO VIA PHONE/EMAIL - HIRING MANAGER IS NOT ON SITE* · We are seeking a confident, organized, and proactive Studio Operations & Team Manager to tak ...

Job description

Leadership · Systems · Team Oversight · Studio Operations

Pvolve Calgary - Boutique Fitness Studio

* PLEASE DO NOT CONTACT STUDIO VIA PHONE/EMAIL - HIRING MANAGER IS NOT ON SITE*

We are seeking a confident, organized, and proactive Studio Operations & Team Manager to take ownership of day-to-day studio operations, staff accountability, and team performance.

This role is ideal for someone who is naturally structured, communicates clearly, handles responsibility well, and is comfortable leading people. You will work directly with ownership and current team leadership to serve as the primary operational leader responsible for ensuring the studio runs smoothly, staff are supported and accountable, and standards are consistently upheld.

This position plays a key role in stabilizing operations, strengthening team structure, and improving overall studio performance.

Core Responsibilities

Operations Leadership

• Oversee daily studio operations and ensure smooth execution
• Identify issues early and resolve them proactively
• Maintain organization, structure, and operational standards
• Monitor schedules, staffing coverage, and logistics
• Troubleshoot operational challenges and implement solutions

Systems & Operational Development

• Develop and implement operational improvements
• Identify inefficiencies and recommend solutions
• Improve workflows and internal systems
• Ensure team adoption of processes and procedures
• Monitor effectiveness of new initiatives

Team Leadership & Accountability

• Oversee staff performance, reliability, and professionalism
• Set and reinforce clear expectations and standards
• Lead performance conversations and corrective discussions when necessary
• Address concerns early and professionally
• Maintain a structured, accountable, and respectful team environment
• Serve as the primary point of leadership for day-to-day team matters
• Communication efficiently with team members

Client Experience Oversight

• Ensure consistently high service standards
• Resolve client concerns effectively and professionally
• Monitor feedback and satisfaction
• Support retention and relationship building

Sales & Performance Support

• Develop systems to follow up with leads and inquiries
• Track conversions and intro offers
• Monitor class utilization trends
• Support initiatives that improve revenue and retention

Schedule

Structured weekly leadership blocks:

Starting approximately 8–12 hours per week, with opportunity for expanded hours based on performance, results, and studio needs.

This schedule allows focused operational leadership time.

Compensation

$26–$27 per hour depending on experience

Opportunity for increased responsibility and hours as the role grows.

We're Looking For Someone Who Is

• Calm under pressure
• Organized and detail-oriented
• Confident and direct communicator
• Naturally accountable
• Solution-focused
• Comfortable making decisions
• Able to lead with professionalism and clarity

Ideal Background

Experience in one or more of:

• operations leadership
• team supervision
• hospitality or retail management
• clinic or studio management
• administrative leadership roles

Leadership ability, judgment, and initiative are important

This Role Is Not Ideal For Someone Who

• avoids difficult conversations
• needs constant direction
• prefers purely task-based work
• struggles with accountability
• dislikes structure or responsibility

To Apply

Please send your resume and a short note including:

• Your leadership style
• A time you improved a system or process
• Why this role interests you
• References
• Please fill out this short survey as well

We are looking forward to hearing from you

Job Type: Part-time

Pay: From $26.00 per hour

Expected hours: 8 – 12 per week

Work Location: In person