- The Site Reliability Analyst (SRA) works to ensure applications and infrastructure are stable and performing optimally. The SRA uses engineering principles to constantly find ways to improve systems and services.
- The role understands how systems relate and puts in place monitors to identify optimization opportunities and improve productivity through automation. Using various tools, the SRA will limit operational work, provide data to prevent incidents, and take proactive actions to prevent outages.
- Working in an agile environment, intellectual curiosity, problem solving, collaboration, and valuing diversity are key to success. The role requires 24x7 support due to global services.
- Collaborate cross-functionally on monitoring tools, dashboards and reports.
- Analyze metrics, identify trends and address risks to reliability.
- Partner with IT teams on operational execution and technology needs
- Create knowledge documents focused on usability, accuracy and content.
- Participate in industry developments and training, and contribute to strategic roadmap.
- Computer science, IT, or related degree or 2+ years relevant experience
- 2+ years supporting technology operations.
- 2+ years experience with all stages of system development
- 2+ years experience with ITIL, Agile, and Waterfall methodologies
- ITIL, Scrum, and/or Six Sigma certification preferred.
- Experience analyzing and presenting data using business analysis and business intelligence tools to create reports and dashboards.
- Experience with Splunk or similar software for exploring big data.
- Experience with tools like Broadcom Monitoring Suite for operational monitoring and performance management.
- Experience with automating repeatable tasks (using Ansible, scripting language)
- Strong communication, organization, and strategic thinking skills
- Demonstrated sensitivity to workplace ethics, diversity, and harassment issues.
- Collaboration skills and experience as a self-starter, strategic thinker, negotiator, and consensus builder
- Experience with Splunk and Broadcom DXI suite
- We're honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada.
- We're proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada.
- Wellness programs that support the three pillars of your health – mental, physical, and financial
- The opportunity to move along a variety of career paths with amazing networking potential..
- As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.
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Site Reliability Analyst - Toronto, Canada - Sun Life
Description
Description
de poste:Candidates must be eligible for Reliability Status Clearance, which requires that they have lived and worked in Canada for the past 5 consecutive years. No exceptions, please.
The role:
What will you do?
What you need to succeed:
Preferred skills:
What's in it for you:
# LI – SJ #LI-Hybrid #LI-remote
L'échelle du salaire de base est pour l'emplacement principal du poste affiché. Elle peut varier selon l'emplacement du candidat sélectionné et d'autres facteurs. En plus du salaire de base, les employés admissibles de la Financière Sun Life participent à différents programmes de rémunération incitative, dont le montant octroyé est discrétionnaire et dépend du rendement de l'employé et de la compagnie. Certains postes de vente participent à des programmes de rémunération incitative basés sur les résultats de vente individuels ou de groupe.
Depuis toujours, la diversité et l'intégration sont au cœur des valeurs de la Financière Sun Life. Nous croyons qu'un effectif diversifié ayant des points de vue variés et des idées créatives est avantageux pour nos clients, pour les collectivités où nous exerçons nos activités, ainsi que pour nous tous, en tant que collègues. Nous accueillons avec enthousiasme les candidatures de personnes compétentes provenant de tous les horizons.
Les personnes handicapées ayant besoin de mesures d'adaptation pour présenter leur candidature et celles qui doivent consulter les offres d'emploi sur un support de substitution peuvent envoyer leur demande par courriel à l'adresse ''.
À la Sun Life, nous voulons créer un environnement de travail flexible où nos employés sont outillés pour donner le meilleur d'eux-mêmes. Nous offrons plusieurs options de travail flexibles selon les exigences du poste et les besoins individuels. N'hésitez pas à en discuter pendant le processus de sélection.
Nous remercions tous les candidats de l'intérêt manifesté pour ce poste. Nous ne communiquerons qu'avec les personnes qui auront été retenues pour passer une entrevue.
Échelle salariale:
61,000/ ,000/101 000Catégorie d'emploi :
Services technologiques - TIFin de l'affichage :
16/05/2024