Senior Market Research Manager, Innovation - Toronto - Ipsos

Description

Job Description

As a Senior Market Research (Account) Manager, you will play a key role in supporting the provision of strategic insight to our clients in the delivery of research services. In this role, you will work with clients to understand their business issues and needs in order to develop and design appropriate solutions while building and maintaining strong client relationships. You are conversant in quantitative research design in the Innovation space specifically, with experience managing key market research projects from start to finish. Our ideal candidate is an innovative thinker possessing both drive and intelligence, with a passion for matching science with insight to provide actionable research solutions.

What you can expect to be doing:

• Project coordination and implementation: Manage multiple market research projects at once, within timeline and budgets, including working closely with colleagues in our Operations groups to oversee all operational components of projects
• Client relationship management: Work with clients, in consultation with the Vice President to develop and design appropriate solutions based on the research approaches and products that are best suited to meet their needs.
• Prepare proposals, deliver research design and methodological advice to our clients and design questionnaires
• Perform data analysis and verification, draw conclusions; prepare reports and presentations; make recommendations from the data results based on the client's requests and business issues.

This might be the job for you if you have:

• 5+ years' experience in a research environment (of which 3+ years are quantitative Innovation research experience)
• In depth experience designing and executing primary consumer research
• Innovation experience an asset but not required.
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Strong quantitative research, analytical, interpersonal and problem‑solving skills
• Ability to draw insights and tell a story with data
• Highly motivated, self‑directed & possess a driven personality capable of working within tight deadlines
• Experience and comfort with presenting research results to clients
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Strong client management skills
• Excellent written & verbal communication skills
• Work well in team environment
• Bachelor's Degree or equivalent related experience

In accordance with Ontario & British Columbia law, the estimated base salary range for this role is $75,000-77,000 CAD. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certification.

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to

What's In It For You

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA.

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with the code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

About Us

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full‑service research organization for four consecutive years. With over 75 different data‑driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject‑matter experts from around the world, combining thematic and technical experts to deliver top‑quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5,000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work #IpsosCanada

About The Team

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully‑articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best‑in‑class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.

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