Front End Greeter - Mississauga, Canada - Canadian Tire
Description
Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?
Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.
Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.
Summary:
The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally.
Main Responsibilities and Tasks:
- Greet Customers at the door.
- Assist with them checking in their bags and backpacks.
- Responds to and handles multiple customer inquiries, requests and concerns in a timely manner, in person.
- Ability to communicate directions and answer basic questions regarding policy and procedures.
- Deals with challenging situations and conflict resolution in a professional manner.
- Operates Customer look up kiost, hand held scanner, computer and walkie.
- Provides announcements professionally through a publicaddress system.
- Follows established policies and procedures on searching products, exchanges and rain checks.
- Maintains merchandise around the customer service area, front entrance and ensures that retail basics are executed efficiently.
- Assists Customers to check bags and pick up bags upon exit.
Requirements:
- Friendly, energitic, enthusiastic.
- Highly approachable, customeroriented individual who thrives in offering exceptional service to customers.
- Strong belief in the Canadian Tire Values of honesty, integrity, and respect.
- Effective written and oral communication skills.
- Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to work in a team environment that provides assistance and support to coworkers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to multitask, adapt and cope with challenging and changing situations.
- Positive attitude, punctual, friendly, focused and solid work ethic.
More about the position:
Potential Career Opportunities
- Next levels: Customer Service, Customer Service Supervisor,
Physical Demands and Working Conditions
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".
Our offering includes:
- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Shopping Discounts
- Flexible work hours
- Learning and Development opportunities
- Scholarships
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements:
- Employment Verification
If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
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