Parts Person - Kamloops, Canada - Rivershore Ram
2 weeks ago
Description
Waits on customers and solicits additional sales; charges out merchandise and makes necessary entries to the inventory control system; distributes special order parts; receives warranty parts; maintains shelf stock; keeps counter clear, clean and neat.
Principal Responsibilities:
Wait on customer by:
- Greeting customer promptly and courteously.
- Answers telephone promptly and courteously. Does not leave customers on hold.
- Properly identifying needed items, using parts catalogs, dealership programs
- Keep customer addresses, phone numbers, etc up to date in the computer.
- Attempting sales of additional needed or related parts or accessories
- Locating and obtaining merchandise, if it is a stocked item
- Filling customer's wants for outofstock or nonstocked merchandise
- Making certain that the technician or customer receives the proper part on time as promised
- Properly tracking lost sales
Charge out merchandise by:
- Looking up current prices by part number
- Completing required documents before disbursing parts
- Entering all necessary information in inventory control system records
- Runs credit card authorizations.
Distribute special ordered parts by:
- Recording and entering special orders
- Following through to installation or delivery to customer
Receive warranty parts by:
- Seeing that the defective merchandise is tagged properly with date and correct numbers
- Placing material in warranty parts bins area as required
Maintain shelf stock by:
- Contributes information for stock orders.
- Returning all unsold merchandise to stock
- Checks in parts as received, matches packing list to parts order.
- Puts away received parts in proper bins, locations.
- Noting discrepancies between inventory records and shelf quantities
- Contribute to planning the reduction of slow moving or obsolete parts.
We off competitive compensation, an excellent benefits plan and opportunities for advancement in the store and within our group of 15+ locations.
Salary:
$45,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
Experience:
Automotive Parts: 2 years (preferred)
Work Location:
One location
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