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- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
- Supervise other workers
- Establish and implement policies and procedures
- Train other workers
- Train, direct and motivate staff
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Oversee the classification and rating of occupations
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Oversee development of communication strategies
- Compile data, statistics and other information
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Plan, organize, direct, control and evaluate daily operations
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Conduct research
- Perform data entry
- Provide customer service
- Maintain and manage digital database
- Consult with clients after sale to provide ongoing support
- Supervise office and volunteer staff
- 1 to 2 people
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Accounting software
- Ability to work independently
- Work under pressure
- Attention to detail
- Work with minimal supervision
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Quick learner