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Customer Sales and Service Representative - Canada - Air Canada
Description
Bilingual Customer Sales and Service Agent - Call CentreLocation:
DORVAL,QC,Canada
Montreal, QC, Canada (Onsite)
Full-time
Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team inMontreal.
If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role.
As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally.
You will be eligible for travel privileges for yourself and other eligible persons once you've completed twenty-eight (28) weeks of service.
We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your familyTraining and development tools to help unlock your full potential
Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program
Availability to work in shifts
Ability to find creative solutions to complex customer situations
Linguistic requirements Candidate must speak English and French fluently. We require a bilingual representative to service our English-speaking clients in Quebec.
As Canada's most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French:
Spanish, Korean, Japanese, Cantonese, or Mandarin.
Customer service experience within a Call Centre environment
Working knowledge of computer applications and the internet
Diversity and inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
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