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    Training Support Admin - Hamilton, ON, Canada - American Iron & Metal Co

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    Full time
    Description

    American Iron & Metal Company (AIM) is a recognized global leader in the metals recycling industry, with over 125 locations and 4,000 employees worldwide.

    We have continued to thrive over the past eight decades due to the dedication of our employees and the ongoing trust and support of our customers.

    We take pride in doing good things for the environment to help create a greener, more sustainable future for everyone.

    As an AIM Dispatch Administrator , the candidate will be responsible for providing a high level of customer service to our AIM accounts.

    We will provide the chosen candidate with the proper training to ensure their success.
    Improve service level to external & internal customers by monitoring the dispatch email inbox

    Investigate, verify, and resolve any discrepancies between sales/purchase orders and/or the shipping documents including, but not limited to, PODs, BOL and carrier confirmations.

    Coordinate high volumes of documentation within tight timelines, review open shipping documents and ensure timely processing of closing transactions
    Administrative tasks as assigned.
    Strong experience with Excel

    Full time, permanent position

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